Assistant Community Bank Manager (59545)

Responsibilities

• Display professional appearance and behavior to ensure customers’ confidence.
• Partner with Community Bank Manager to manage day-to-day operations of location.
• Oversee and perform all operational activities such as account opening & cash handling.
• Observe, support, and coach staff to effectively uncover and satisfy a customer’s needs while building relationships, fulfilling regulatory guidelines, and maintaining acceptable risk levels.
• Coach staff to the policies, processes, and expectations of the organization.
• Reinforce a culture of sales, service, and operational excellence.
• Drive behaviors and results to achieve priorities, sales goals, and customer experience while focusing on operational excellence.
• Actively work to grow the various lines of business within our organization.
• In the absence of the Community Bank Manager, assume full responsibility for facility.
• Resolve difficult situations among staff and customers with tact and diplomacy.
• Be a creative problem solver with the ability to overcome adversity while maintaining a positive attitude.

Qualifications

• A high school education with emphasis on business courses.
• Sales experience preferred.
• Strong oral & written communication skills.
• Experience in cash handling and customer service.