Community Bank Manager (58796)

Responsibilities

• Ensure daily implementation of the Market Presidents directives while managing the day-to-day operations of the FSCB location
• Understand the roles of the retail team and how they individually perform to create positive customer experiences
• Hold team accountable for meeting customers needs, recognizing the customers relationship with us and meeting/exceeding performance goals
• Develops and maintains an awareness of the products and services provided by and through our financial institution
• Provide oversight on all operational activities such as account opening, cash handling, etc., and coaches to the policies, processes and expectations of the bank
• Create stability and bench strength by cultivating an engaged and well coached team
• Drive behaviors and results to achieve priorities, sales goals, and customer experience while focusing on operational excellence
• Reduce variability on how processes are employed on the location to create a consistent customer experience

Qualifications

• A high school diploma with an emphasis in business courses
• Experience in cash handling and customer service
• Sales experience
• Strong verbal and written communication skills
• Availability to work weekend and/or extended hours as required to run the business
• Must be able to transport cash weighing up to 50 pounds
• Ability to portray a warm, friendly and personable demeanor with our organizations customer base, as well as all FSB team members