Assistant Community Association Manager

Job Overview

Aid and support the property manager, the management team, the board, and community residents for the assigned property. Ensure the property is maintained and operated according to company objectives and resolve operational issues.

Responsibilities

• Acquire and maintain knowledge of state regulatory statutes and community documents, policies, and procedures.
• Perform annual property inspections.
• Coordinate insurance requirements and vendors.
• Schedule and conduct board meetings.
• Draft and produce meeting minutes.
• Upload association documents to websites.
• Handle customer inquiries and account ledger questions.
• Order and reconcile P-card purchases.
• Complete annual violation inspections and address reported concerns.
• Handle AP clearing items.
• Record daily POS transactions and provide to Data Entry.
• Record and deposit checks received.
• Manage mailings to the Hollywood office.
• Approve specific items in AVID.
• Reconcile and pay taxes monthly.
• Facilitate appeals from denied ARC projects.
• Aid in onboarding new associates.
• Set up new vendors (obtain W9, COI, and submit through Zendesk).
• Handle incident report submissions to agent.
• Absorb missed punch reports from the team.
• Assist in preparing monthly reports.
• Assist in developing operating and capital budgets.
• Maintain industry contacts and relationships through participation in trade organizations, property management, and real estate associations.
• Create a positive management team culture.
• Follow safety procedures and maintain a safe work environment.
• Perform other duties as directed by the Community Association Manager.

Skills & Qualifications

• Bachelor's degree (B.A. or B.S.) in Business or related field from a four-year college or university, or equivalent combination of education and experience.
• CAM license required.
• Strong managerial background.
• Two (2) years of experience as an on-site manager managing property or building operations.
• Strong working knowledge of customer service principles and practices.
• Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents.
• Strong interpersonal skills.
• Computer literacy: Proficiency and working knowledge of Microsoft Office Applications.

Physical Requirements

• Ability to lift up to 50 lbs.
• Standing, sitting, walking, and occasional climbing.
• Talking on the phone for extended periods.
• Ability to detect auditory and/or visual emergency alarms.
• On-call 24/7.
• Ability to work extended/flexible hours and weekends.
• Driving when necessary.
• Ability to respond to emergencies in a timely manner.

Schedule

Monday - Friday, 9:00am – 6:00pm, flexibility as needed.

What We Offer

• Full comprehensive benefits including medical, dental, vision, time off, paid holidays, and a 401k with company match.

Compensation

$85,000 - $95,000 annually.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.