Assistant Commercial Manager

Responsibilities

• Assist in day-to-day operations of the property management company
• Provide direct communication with and assistance to tenants
• Respond directly and immediately to property-related issues as they arise
• Procure necessary materials or services for property maintenance, as needed
• Collaborate with property management team to create advertisement materials
• Utilize productivity software to generate and deliver communications for tenants and other stakeholders
• Supervise community and property management employees, including maintenance crew
• Respond to requests from local governments and communities to ensure legal compliance in all managed properties
• Assist with advertising and marketing, including web site postings, as directed by Regional Manager and Owner
• Stay familiar with market competition and rental rates – update market comps quarterly, more frequently if facing high vacancies
• Field inquiry calls to prospective tenants
• Avoid approval of all applicant files prior to move in and complete all new move in paperwork
• Maintain good vendor relations; supervise and inspect all vendor/contractor work

Core Values

Driven by Accountability, Invested in People, Built on Reputation

Leasing

• Assist with advertising and marketing, including web site postings, as directed by Regional Manager and Owner
• Stay familiar with market competition and rental rates – update market comps quarterly, more frequently if facing high vacancies
• Field inquiry calls to prospective tenants
• Avoid approval of all applicant files prior to move in and complete all new move in paperwork
• Maintain good vendor relations; supervise and inspect all vendor/contractor work

Requirements

• High school diploma or equivalent, additional education preferred
• Notary certification a plus
• Working knowledge of Microsoft Word, Excel and Outlook (email and calendaring), basic math, and use of Property Management software, Yardi and commercial café experience preferred
• Excellent references
• Available to work periodic evenings or weekends

Skills, Knowledge, and Abilities

• Demonstrated organizational ability
• Promote good public relations with tenants, co-workers and company staff
• Correct business English, including spelling, grammar, and punctuation
• Ability to draft professional letters and memos in an effective and coherent manner
• Stable disposition – able to handle stress and confrontation
• Strategic thinker
• Promote good public relations