Assistant Club Manager
Retro Fitness · Ronkonkoma, NY · 2 days ago
On-siteManagementFull-time
About the role
As an Assistant Club Manager at Retro Fitness, you will play a key role in leading and developing a high-performing team, delivering exceptional member service, and driving key revenue results. This is a pipeline role for future Club Manager candidates who are ready to step into a General Manager role within 12 to 18 months based on performance.
Responsibilities
- Support the Club Manager in all day-to-day operations across Sales, Fitness, and Front Desk
- Lead by example and coach staff on service standards, cleanliness, and sales processes
- Own daily sales responsibilities by coaching the front desk team, promoting training packages, and contributing directly to membership growth
- Help onboard and train new team members and ensure staff follow all Retro Fitness procedures
- Solve member concerns quickly and professionally
- Jump in to help wherever needed to keep the club running smoothly
- Must be available to work flexible hours including early mornings, evenings, and weekends
Requirements
- One or more years of keyholder, shift leader, or team lead experience in fitness, hospitality, or retail
- Comfortable working in a sales-driven environment
- Confident communicator and positive motivator
- Organized, accountable, and calm under pressure
- CPR or AED certification or willingness to obtain within 30 days
Qualifications
- Nice to have: Experience selling memberships, personal training, or wellness products; familiarity with gym operations or club management systems; proven ability to coach a team to hit sales or service targets; desire to grow into a Club Manager role within the next 12 to 18 months
Benefits
- 401(k) with company match
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Why You Will Love It
- Opportunity to grow into a Club Manager role
- Performance-based bonus structure
- Hourly plus monthly PT commissions & performance bonus
- Exact pay range determined by location and experience
- Ready to lead from the front
Apply Now
Take the next step in your leadership journey with Retro Fitness.