Assistant Chief Nursing Officer

About the role

The Assistant Chief Nursing Officer (ACNO) promotes high quality, patient-centered care by assisting the CNO in executive-level management of resources, strategic planning, and development. The ACNO has operational and functional responsibility for a group of patient care areas and/or special projects or initiatives.

Responsibilities

• Quality: Assists CNO in formulating policies/procedures which are consistent with recognized standards of professional practice, and which reflect the intent of regulatory standards to maintain authority, accountability, and responsibility for nursing services.
• Service: Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service. Maintains a patient-first philosophy and engages in service recovery when necessary. Supports the development and implementation of strategies to elevate the patient experience.
• People: Assumes responsibility for continuing education and developmental needs for staff. Assumes the role of preceptor/instructor for undergraduate or graduate nursing students upon request. Collaborates with nursing educators to ensure that learning needs of the nursing staff are promptly identified and addressed, and that orientees receive the proper preparation to become independent practitioners.
• Growth: Assists in planning new services that generate additional sources of profitable revenue. Actively participates with others in planning activities associated with design or implementation of renovation or new construction of patient care areas. Assumes primary responsibility for projects or task groups as assigned, keeping colleagues informed of the progress toward desired outcome.
• Finance: Assists the CNO in developing and managing the nursing services budget and determining a sufficient number of qualified staff to ensure high quality, patient-centered care. Assists in managing costs by continually seeking data that will identify opportunities and taking action to eliminate non-value costs.

Qualifications

• Education & Experience: Bachelor's Degree in Nursing* Required Master's Degree in Nursing or related healthcare field OR current enrollment in Master's program or equivalent Required 5+ years of experience in a supervisory nursing role Required 5+ years of experience in direct leadership in a hospital or patient care environment Required
• Licensure, Certifications, Training: Credential*: Required: Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation.

Skills

Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.” Honors our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of dignity and respect. Communicates with Impact: Ability to deliver verbal and written information in a clear, concise, transparent, and compelling manner to effectively engage others and achieve desired results. Attains and Leverages Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA. Exhibits Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care, to create an unmatched value proposition for our patients. Leads and Develops Others: Ability to lead others to accomplish organizational goals and objectives, to provide meaningful coaching and mentoring to increase the capabilities of individuals and teams, and to drive employee engagement. Exhibits Efficiency: Ability to effectively handle multiple conflicting assignments, demands, and priorities with concentrated analytical skills and great attention to detail. Thinks Proactively: Ability to recognize the broad or long-term implications of business decisions and plans. Embraces Innovation: Ability to generate and develop novel or unusual ideas and proposals which challenge status quo assumptions or pro forma operations to remove barriers and to enable success of prioritized solutions.

Benefits

Henrico Doctors' Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.