Assistant Center Administrator

About the role

The mission for this role is to seek influential leaders that manage daily operations, ensuring productivity and efficiency on finance/budgeting, staffing, scheduling and overall growth, in an empathetic and compassionate manner in alignment with clinical outcomes. Our Assistant Center Administrators are passionate individuals who think outside the box, enjoy working in a fast-paced environment, and push the envelope to support all daily operations. They are responsible for new hire orientation, hiring and performance assessments of all treatment center staff, except our BCBAs. To ensure our clients schedules are being forecasted appropriately, our Assistant Operations Administrators will block the schedules out a month in advance for our staff and clients. Due to our individualized 1:1 center-based services the staffing element of this role is extremely critical to ensure we have appropriate staff to be paired with our clients. The Administrators work closely with our Board-Certified Behavior Analysts (BCBAs) in the evaluation and development of existing and new therapy services. Our treatment center hours of operation are Monday-Friday, 8am-6pm.

Responsibilities

• New hire orientation
• Hiring and performance assessments of all treatment center staff (except BCBAs)
• Block client and staff schedules one month in advance
• Ensure appropriate staffing for 1:1 client pairing
• Collaborate with BCBAs on evaluation and development of therapy services
• Approve all tours assigned by Intake
• Maintain a clean, well-kept facility; address issues within 24 hours
• Make daily schedule adjustments as necessary
• Complete new hire onboarding within the first 3 days of employment
• Confirm accurate financial coding
• Oversee staff development and training
• Communicate with parents and staff to ensure optimal center performance

Requirements

• Bachelor’s degree in a business‑related field or 1‑3 years of experience in a related field

Qualifications

• Applied Behavioral Analysis (ABA) background
• Operation Management: Client Management and Management of Others
• Understanding of P&L, AR/AP, billing disputes, and collections

Skills

• Outstanding verbal, written, and presentation skills (quality customer service)
• Ability to handle multiple projects simultaneously while delivering continuous results
• Superior organization, prioritizing, and self‑motivation skills
• Flexible with schedule to accommodate business needs
• Must be present at the center during business hours

Benefits

• Daily Pay: Access your pay when you need it!
• Wellbeing Program: Equipping you with tools to achieve your wellness goals
• OVIA Health: A Women's Health App supporting you throughout the entire parenthood journey
• Employee Assistance Program (EAP): Comprehensive support for mental, emotional, and physical health
• Supportive Team Structure: Clients and families are top priority; collaborative and expert team environment
• Additional Programs Offered at BI: ABA Intern, Referral Bonuses, Employee Recognition, Employee Perks
• Career Advancement Opportunities: Ongoing training & professional development for all employees
• Insurance: Medical, Vision, Dental, and Supplemental Insurance Policies

Pay

$48,000

Schedule

Monday‑Friday, 8am‑6pm