Assistant Case Manager

Job Summary

This is a paraprofessional position that performs a variety of case management duties for Medicare/Commercial Advantage Plans. Job functions include coordinating medical appointments and providing managed care agencies with clinical updates as requested.

Essential Job Functions

• Review all Medicare Advantage (Managed Care/HMO) admissions and discharges daily.
• Aid case manager in coordinating follow-up medical appointments.
• Review all pending medical appointments and follow up with nursing units and transportation department.
• Provide clinical updates and other documentation requested by Managed Care agencies.
• Cook up equipment and services for pending discharges.
• Provide bed management oversight, and other duties as needed.

Education

• High School Diploma or equivalent.
• Associate degree preferred.

Experience

• One-year experience working in a community service agency that provides service to elderly clients preferred.

Licenses/Certifications

• N/A.

Abilities Required

• Sensitivity and skill required in working with impaired elders and families by phone.
• Must be organized, able to work independently and understand confidentiality which is necessary for this program.
• Must be bi-lingual (English/Spanish).
• Good communication skills.

Functional Demands

• Work Conditions: Normal working condition with adequate lighting and ventilation.
• Infectious Material Exposure: N/A.

Organizational Expectations

• Ensures that resident’s/patient’s rights are adhered to.
• Demonstrates professionalism and accountability.
• Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests.
• Demonstrates excellent communication skills.
• Ensures confidentiality and security of patients’ medical information.
• Identifies and utilizes appropriate channels of communication.
• Able to speak, read and write English.
• Able to think and act calmly to meet unusual occurrences of the job.
• Adheres to the organization’s Mission, Vision and Values.
• Participates in departmental activities, meetings and in-services and follows established guidelines.
• Maintains a safe working environment.

Pay

Competitive compensation.

Schedule

N/A.

Benefits

Medical/dental/vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more.