Assistant Captain - The Olive Basin

What You’ll Do

• Work with the Captain to grow and maximize sales results and create a new standard of World Class Service within the shop.
• Greet guests, engage them in conversation and listen for opportunities to answer their questions and offer product suggestions.
• Monitor team member engagement with guests and assist the Captain in training and ensuring our retail team delivers World Class Service to all guests.
• Understand product knowledge, recipes, and be comfortable with making product recommendations.
• Be aware of the lines at the register and be prepared to help at registers when necessary.
• Absorb and execute team scheduling and development conversations as necessary.
• Ensure product displays are attractive and maintained efficiently.
• Offer guests baskets and assist them with product knowledge during their buying experience.
• Oversee the cleanliness of the shop by ensuring team members are following cleaning lists and rotating displays as well as completing cleaning/organizing projects during slow periods.
• Absorb and execute all retail store physical inventory counting, adjusting, and discrepancy correction.
• Be able to open and/or close the retail store as needed.
• Be proficient in the POS System and be capable of covering every position in the shop.
• Be Serve-Safe Certified.

What You Bring

• A high level of confidentiality and ethical conduct.
• Communication / guest focus.
• Problem solving skills.
• Results driven and detail oriented.
• Stress management / composure.
• Strong organizational skills and coachability.
• Ability to adapt to a changing environment.

Pay

$45,000 per year salary

Schedule

5-day work week | Closed evenings and Sundays | Saturdays and most holidays required

Benefits & Perks

• Family-owned and operated since 1954
• Non-traditional retail and food service hours
• Medical, Dental, Vision
• 401(k)
• Paid Time Off
• Penn Medicine HealthWorks Wellness programs
• Scheduling flexibility for work/life balance
• 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
• Learning and development opportunities