Assistant Business Office Manager

Responsibilities

• Maintain daily census records, payer information, authorizations, and resident financial documentation
• Meet with residents and families to review financial information, complete required paperwork, and assist with Medicaid-related processes
• Manage resident trust accounts, deposits, spending accounts, reconciliations, statements, and related financial records
• Process Representative Payee applications, Social Security recertifications, pension updates, and resident account changes
• Prepare and monitor copayment statements, collections, and payment tracking
• Complete and review Medicaid-related documents and reports
• Maintain HIPAA, resident rights, infection control, and compliance standards
• Perform additional duties as assigned

Requirements

• Minimum education requirement: High School Diploma; Associate's Degree preferred
• Minimum experience requirement: 2 years of experience working in a related field
• Strong analytical, organizational, and computer skills
• Able to communicate effectively with residents and families
• Able to maintain confidentiality and accuracy in financial records
• Strong attention to detail and problem-solving abilities
• Able to manage multiple priorities in a fast-paced environment
• Knowledge of resident accounts, Medicaid processes, and business office operations preferred