Assistant Business Office Manager

About the role

As a Business Office Assistant, you will support the Business Office Manager and help manage business office activities in accordance with current federal, state, and local regulations. You will coordinate with the Business Office Manager on insurance payments (private, Medicare, Medicaid, and managed care), manage refunds for accounts receivable, and maintain logs and reports including resident funds, census records, and case accounts.

Responsibilities

• Support the Business Office Manager and overall business office operations
• Manage insurance payments across private, Medicare, Medicaid, and other managed care plans
• Process refunds for accounts receivable
• Maintain accurate logs and reports for resident funds, census records, and case accounts

Requirements

• High school diploma or equivalent required
• Prior experience in business office operations in long-term care, skilled nursing, assisted living, or memory care preferred
• Effective communication skills to maintain positive relationships with residents, families, staff, physicians, consultants, providers, and governmental agencies
• Current knowledge of local, state, and federal guidelines and regulations
• Professional image in both appearance and behavior
• Excellent written and oral communication skills

Benefits

• Advanced Pay
• Financial Literacy Classes
• Employee Assistance Program offering Mental Health Resources, Legal Guidance, Financial Information, and more
• Child Care Discount
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) for Eligible Locations
• Tuition Reimbursement
• Paid Time Off
• Holiday Pay
• Exclusive Tutera Perks
• Tutera University
• Advancement Opportunities