Assistant Business Office Manager

About the role

The Assistant Business Office Manager (ABOM) oversees the functions of the business office at North Ridge Health and Rehab in New Hope, MN. Reporting directly to the onsite business office manager, this position is responsible for maintaining billing and cash collections.

Responsibilities

• Maintain accurate billing and cash collections
• Oversee the functions of the business office
• Manage census data and perform financial screenings
• Ensure completeness and accuracy in resident financial files
• Document efforts per policy
• Work independently and manage multiple tasks
• Collaborate with other facility departments
• Audit accounts and adjust financial data
• Provide compassionate customer service
• Communicate with county agencies, managed care organizations, and residents/families
• Anticipate and act on collections proactively
• Manage Medicaid Pending and Private Collection Process
• Perform financial screenings and produce collection letters
• Use Point Click Care and industry software

Requirements

• Background in healthcare administration, patient accounts, medical billing, or a related field
• Experience in healthcare billing, Private collections, and patient financial services
• Detail-oriented and organized
• Strong communication skills
• Knowledge of Medicaid Pending and Private Collection Process
• Ability to work independently
• Intermediate level computer use, especially industry software and MS Word and Excel

Qualifications

• Bachelor’s degree in healthcare administration or similar (preferred)
• 1-2 years’ experience with Point Click Care
• 1-2 years’ experience in Long-term Care billing
• Comfortable working independently

Skills

• Skilled in Skilled Nursing Facility Healthcare Administration
• Skilled in Skilled Nursing Facility billing
• Knowledge of the Medicaid Pending and Private Collection Process
• Ability to communicate with county agencies, managed care organizations, and residents/families
• Experience in billing Managed care plans (a plus)
• Strong problem-solving and analytical skills
• Customer service orientation
• Time management and multi-tasking skills

Benefits

• Comprehensive benefits package including medical, dental, vision, short- and long-term disability, FSA, 401(k) plan, PTO, life insurance, and CEU reimbursements

Pay

Earn a competitive salary between $28-$32 per hour (based on years of experience).

Schedule

This full-time position works an 8-hour shift: M-F, 8:00am to 4:30pm.

ARE YOU READY TO JOIN OUR REHABILITATION BUSINESS OFFICE TEAM? If you feel that you would be right for this Business Office job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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