Assistant Business Office Manager

About the Role

The Assistant Business Office Manager supports the Business Office Manager in administrative, billing, accounting, and payroll functions, ensuring compliance with laws, regulations, and Life Care standards.

Requirements

• High school graduate or equivalent; Associate’s degree or equivalent experience preferred
• One (1) year in post-acute care or other geriatric-related field preferred
• Experience in Medicare and Insurance Billing required
• Proficient in Microsoft Word, Excel, and email
• Ability to implement and interpret business office programs, goals, policies, and procedures
• Knowledge of administration practices, laws, regulations, and guidelines for post-acute care facilities
• Strong decision-making skills in independent situations
• Maintains confidentiality of proprietary and sensitive information
• Adheres to Life Care’s Code of Conduct and compliance policies
• Promotes a culture of integrity and non-retaliation for good faith reporting

Responsibilities

• Assist with bookkeeping functions, including posting payments/charges, balancing daily receipts, collecting delinquent accounts, and referring accounts to collections
• Maintain and reconcile the facility checkbook
• Manage patient accounts
• Assume the duties of the Business Office Manager in their absence
• Provide excellent customer service and maintain a positive attitude toward patients
• Assist in patient evacuations as needed
• Demonstrate dependable attendance and strong reasoning/judgment skills
• Collaborate effectively in an interdisciplinary team
• Perform physical tasks: sitting, standing, bending, lifting (up to 20 lbs), pushing, pulling, stooping, walking, and reaching during working hours
• Read, write, speak, and understand English fluently