Assistant Business Manager – Executive & Strategic Operations

About the role

This role presents an exciting chance to join a fast-paced, globally connected team that supports major events and strategic priorities in the telecommunications industry. You will have the opportunity to work on GSMA’s flagship global events and GSMA Services, gaining direct insights into executive leadership activities within the CEO/COO Office.

About the team

The CEO/COO Office team facilitates executive coordination, operational priorities, international programs, and high-level engagement activities throughout GSMA. This team collaborates closely with senior leadership, internal departments, external stakeholders, and international partners to advance operational excellence, promote executive alignment, and ensure the effective delivery of key organizational objectives. As part of this dynamic and high-profile function, you will work directly with the Executive Business Manager to support executive operations, CEO/COO internal meetings, Climate & Sustainability reporting, and major event initiatives within the GSMA ecosystem.

Responsibilities

• Operational, administrative, and project support across executive priorities and workstreams
• Calendar, travel, expense, meeting, stakeholder, and project coordination
• Support for confidential and high-priority activity within the CEO/COO Office
• Scheduling and support for CEO/COO internal meetings
• Agendas, executive communications, timelines, presentations, attendee coordination, logistics, travel, AV, briefing materials, and follow-up
• Support for GSMA’s flagship events, including MWC Barcelona, MWC Shanghai, M360, Nova, and selected GSMA Services initiatives
• Timelines, stakeholder and vendor coordination, logistics, reporting, presentations, and support for other events or services as needed
• Data gathering, timelines, documentation, and compliance activity aligned to GSMA’s sustainability goals for the GSMA’s Climate & Sustainability programme
• Supporting the planning and delivery of CDP reporting, including data collection, coordination, timelines, documentation, and related reporting deliverables
• Supporting process improvements, contributing to strategic projects, and managing smaller workstreams, with increasing ownership over time

Requirements

You’ll work across international teams, gain exposure to senior leadership activity, and contribute to projects with visibility across the organisation. In your first year, you’ll build strong foundations in project coordination, executive support, global event delivery, and sustainability reporting, with support from the team as you grow in confidence and responsibility.

Qualifications

• Strong organisational skills
• A positive and collaborative approach
• An interest in building a career in project management, operations, events, or executive support

Skills

• Communication
• Project Management
• Stakeholder Management
• Delivery Agility

What We Offer

• Unparalleled access to the mobile industry
• Challenging scale, pace, and complexity of work
• Fast-paced rapidly evolving environment
• Genuinely fascinating and industry-changing projects
• Stimulating and dynamic environment
• Architect-designed offices
• Competitive compensation
• Fantastic learning & development opportunities
• Generous holiday allowances
• Four additional days off for professional development
• Flexi-time and remote working
• Equal, represented, and connected

About You

We’re looking for someone with strong organisational skills, a positive and collaborative approach, and an interest in building a career in project management, operations, events, or executive support. You do not need to have done everything before; what matters most is a willingness to learn, manage multiple tasks, and work with care and professionalism. You’ll develop communication and stakeholder management skills by working with teams across the organisation. The role also offers hands-on experience supporting meetings, travel, expenses, event coordination, and day-to-day project activity. Some previous experience in coordination, administration, project support, events, or operations would be helpful, but we also welcome transferable skills and potential. Exposure to sustainability reporting or large-scale events is a plus, but not essential.

Contract Type

Regular

Worker Type

Employee