Assistant, Brand & Audience Services

About the role

The Team Assistant is a highly organized entry-level professional providing foundational administrative and operational support to the Brand & Audience Services department. This position focuses on the "connective tissue" of the team—ensuring cross-functional projects stay organized, and general team logistics are handled with precision.

Responsibilities

• Own the Linkfire creation and execution process for catalog releases. Ensure all links are active, updated, and destination URLs are accurate across global territories.
• Proactively monitor social platforms to flag trending audio and formats that align with our catalog brand strategies, providing "real-time" insights to our Social Creative lead.
• Submit song attributions and conversions for TikTok and Meta original sounds.
• Ensure custom audiences are being updated/created and delivered to Meta to use for retargeting.
• Help sort and field vendor invoices to appropriate teams for payment.
• Aid in the setup, build, and live execution of paid media campaigns across key digital and social platforms (including Spotify, TikTok, and Meta).
• Actively monitor live campaign performance and assist with pacing, budget tracking, and real-time optimization to maximize ROI.
• Ensure relevant first-party data segments are consistently synced, clean, and up to date with our external ad agencies and partner platforms.
• Maintain data integrity across systems to support highly targeted audience retargeting and acquisition.
• Assist with general paid media reporting, generating structured performance updates for Brand leads during and post-campaign.
• Coordinate the internal ad credits workflow, ensuring platform credits are tracked, allocated, and executed efficiently across various global campaigns and territory collaborations.

Requirements

• You have meticulous attention to detail and have the ability to multi-task across different specialist teams in a fast-paced environment.
• You anticipate team needs and can take the initiative to build streamlined workflows that improve general operational efficiency.
• You have strong written and verbal skills and are a concise and professional communicator, comfortable interacting with everyone from coordinators to senior executives.
• You are deeply connected to music culture and social media trends, with a basic understanding of social platform specifications (Meta, TikTok, YouTube, Snapchat, etc.).
• You are proficient in Google Workspace; experience with or curiosity about project management tools and AI-driven workflows is a plus.

Qualifications

• 0–2 years of relevant support experience in the music, media, or entertainment industry.
• A passion for music and the preservation of artist legacies.