Assistant Branch Manager Trainee, Virginia Beach

About the role

The Assistant Branch Manager Trainee participates in a comprehensive retail training program designed to develop leadership, sales, and customer service skills. While working toward personal sales targets, this role also focuses on building and motivating a high-performing sales and service team, ensuring each member contributes to the branch’s overall success through a consultative sales approach.

Responsibilities

• Demonstrate a sales and service approach to building customer relationships by offering products and services according to customer needs.
• Develop new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts.
• Assume a leadership role while learning how to motivate and hold team members accountable.
• Learn how to assist the team in all areas of branch operations including branch audits, security, and scheduling.
• Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Maintain a professional appearance and conduct yourself in a professional manner at all times.
• Maintain the highest level of professional integrity and ethics.

Requirements

• Bachelor’s Degree with one year’s demonstrated track record of achieving sales goals is required.
• Will consider High School Diploma/GED with five years demonstrated track record of achieving sales goals.
• Leadership, supervision, or mentorship experiences required.
• Ability to travel as needed for training.
• A valid driver’s license and access to a reliable vehicle is required.

Skills

• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.