Assistant Branch Manager - Milwaukee (Bilingual)

About the role

As an Assistant Branch Manager, you will oversee daily branch operations, support teller transactions, and ensure exceptional customer experience. You will also develop and train team members, maintain compliance with bank policies, and drive operational efficiency throughout the branch.

Responsibilities

• Oversee all branch operations, including vault management, wire transfers, ATM functions, and teller transactions.
• Build strong customer relationships and proactively promote banking products to meet clients' financial needs.
• Coach, develop, and provide regular feedback to employees; conduct performance reviews to support growth.
• Train team members on bank products, services, and procedures.
• Deliver exceptional customer service by promptly handling inquiries and resolving issues.
• Ensure branch security, regulatory compliance, and audit readiness.
• Maintain a polished, professional appearance and clear communication in all interactions.

Qualifications

• High school diploma or equivalent.
• 2+ years of supervisory experience in a bank setting.
• Strong customer service, communication, and problem-solving skills.
• Ability to handle high-stress situations and make quick decisions.
• Knowledge of banking policies and procedures.
• Ethical team player with attention to detail.
• Willingness to travel and attend required meetings.

Pay

$27.00 - $38.00 per hour depending on experience.

Benefits

• 401(k) with company match
• Tuition reimbursement
• Medical, dental, and vision coverage
• Paid vacation

Schedule

No early mornings or late nights, enjoy a predictable schedule with major holidays off.