Assistant Branch Manager - Glen Cove

About the role

The Assistant Branch Manager contributes to the success of the branch through collaboration in overseeing the branch operations ensuring alignment to corporate strategies and objectives while demonstrating effective leadership.

Responsibilities

• Lead and manage change in an agile environment, sound decision making, problem resolution, and crisis management.
• Model behaviors that create a work environment that ensures exceptional employee and member experiences.
• Effectively develop supervisors to lead teammates in delivering exceptional member experiences, foster long lasting relationships, use financial knowledge to offer thoughtful solutions to address member needs and process transactions accurately and efficiently.
• Maintain a Monday to Saturday availability.

Requirements

• College degree preferred or related work experience.
• 3+ years of financial or equivalent sales and service experience.
• 3-5 years of supervisory and leadership experience.
• 3-5 years of credit or lending experience.
• Medallion Signature Guarantor Certification within 3 months.
• National Mortgage Licensing System License within 3 months.
• NYS Notary License within 6 months.
• PC, Windows, and Internet proficiency.
• High emotional intelligence, decision-making, excellent communication, relationship building, change management, time management, supervisor employee and member experience skills.

Qualifications

• Knowledge of operational procedures and policies to assist with complex tasks and situations.
• Ability to de-escalate heightened member situations with emphasis on problem solving and service recovery.
• Ability to communicate with members to share knowledge and information.
• Ability to manage branch traffic flow with lobby management.
• Ability to collaborate with the supervisory team to create, implement, and manage strategies.
• Ability to participate in community events and business organizations.

Skills

• Leadership
• Operational Management
• Employee Development
• Member Experience
• Compliance
• Strategy

Benefits

FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus.

Pay

The estimated salary for this role is $66,420 to $79,704 annually.

Schedule

Monday to Saturday availability required.

What Sets Us Apart?

In addition to our comprehensive benefits, we invest in employee connection and well-being through: Competitive 401(k)Tuition and fitness reimbursement programsFlexible work optionsVolunteer opportunitiesExecutive “Water Cooler Chats”Clubs, sports, and social eventsFood truck days ….and more!

Who is FourLeaf?

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America’s Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune’s Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.