Assistant Branch Manager

About the role

The Assistant Branch Manager plays a crucial role in supporting the talent acquisition, development, and retention of branch sales and operations associates. They manage the branch in the absence of the Branch Manager, assist in developing strategies to drive branch sales and profitability, and coordinate various functions such as procurement, inventory control, shipping and receiving, warehousing, and sales.

Solving problems at the branch level, investigating customer complaints, making necessary resource adjustments, managing operational issues, and ensuring accurate billing and budget analysis are key responsibilities. This position also involves scheduling staff and interacting with customers through counter and inside sales functions.

Responsibilities

• Supports the talent acquisition, development, and retention of branch sales and operations associates.
• Manages the branch in the absence of the Branch Manager.
• Aids in developing strategies to drive branch sales and profitability.
• Coordinates procurement, inventory control, shipping and receiving, warehousing, and sales activities.
• Solves problems at the branch level, including investigating customer complaints and making necessary adjustments.
• Serves customers and supports counter and inside sales functions as needed.
• Ensures all sales orders are billed correctly and in a timely manner.
• Schedules staff and analyzes budgets and variances.

Requirements

This position requires a minimum of 5+ years of relevant experience, including the ability to operate a company vehicle more than 20% of the average work week. Applicants must have an acceptable Motor Vehicle Record (MVR) report.

• Forklift experience is preferred.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency is preferred.

Qualifications

Applicants should have a strong background in sales and operations management, along with excellent interpersonal and problem-solving skills. Proficiency in Microsoft Office and familiarity with construction industry products are beneficial.

Skills

Strong leadership, organizational, and communication skills are essential. The ability to handle multiple tasks simultaneously and maintain a high level of accuracy in billing and budgeting is critical.

Benefits

White Cap offers comprehensive wellness and financial benefits, including medical, dental, vision, 401(k) with company match, tuition reimbursement, and more. Employees also enjoy a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

Pay

Compensation details are not specified in the job posting.

Schedule

The schedule is not specified in the job posting.