Assistant Branch Manager

About the role

The Assistant Branch Manager supports the Branch Manager in various customer service and sales activities, as well as lending operations, to drive branch growth. This role involves mentoring, developing, and supervising branch staff, while actively participating in achieving sales and service goals.

Responsibilities

• Assist the Branch Manager with overall branch operations
• Operate a Teller window during peak times or staffing shortages
• Compile monthly reports on Teller Transactions and Over/Short reports
• Conduct interviews and complete loan applications for consumer and small business loans
• Stay updated on training and regulations related to lending, deposits, and branch operations
• Generate new relationships and accounts, actively cross-selling bank products and services
• Update and monitor sales activities using 360 View
• Maintain and enforce security policies and procedures
• Aid in achieving branch sales, deposit, and loan growth targets
• Motivate, train, and coach employees to meet branch goals
• Aid with work schedules, performance reviews, and disciplinary actions
• Represent the financial institution in community activities and business development
• Ensure compliance with NMLS registration and renewal requirements, including fingerprinting and background checks

Requirements

• Minimum 3 years of sales and service experience in banking/financial services
• Supervisory experience
• Knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services
• Active NMLS registration
• Excellent interpersonal communication skills
• Proficient in Microsoft Office programs

Conditions of Employment

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position
• FLSA Status: Exempt