Assistant Branch Manager

About the role

Sunflower Bank, N.A. is seeking an Assistant Branch Manager to join our Tampa, FL location. This position assists the Branch Manager in overseeing the branch's retail growth and profitability.

Responsibilities

• Hire, train, direct, and communicate performance expectations clearly and frequently
• Evaluate employee performance – recommend promotions, transfers, and salary adjustments
• Identify performance problems and take action to correct, including termination
• Maintain highly qualified staff at the branch who adhere to the latest approved allocation
• Develop and coach staff to provide legendary customer service to all customers and non-customers
• Engage, motivate, and lead staff to achieve branch goals
• Grow branch customers and increase the level of products and services used by identifying opportunities to cross-sell and make referrals
• Promote, refer, sell, and cross-sell bank products and services and appropriate deposit, trust, brokerage, insurance, and credit products and services to generate and increase deposit fee income
• Monitor teller line for compliance with banking regulations and Bank policies
• Take action to resolve any compliance issues
• Schedule and monitor daily activities of staff, including transaction approvals
• Order daily cash requirements for the bank and manage cash vault limits as well as staff cash limits
• Uphold all security policies and procedures and be primary support for the branch Security Coordinator
• Ensure all deposit, cash, and online posting differences are reviewed and corrected daily
• Provide backup for staff as needed and uphold all staff responsibilities

Requirements

• Two to five years of similar or related experience
• Sound judgment and decision-making skills
• Proficiency with math calculations
• Computer proficiency in a Microsoft Windows environment
• Demonstrated excellent verbal, telephone and written communication skills
• Sales ability and persuasiveness
• Interpersonal skills to include a significant level of trust, diplomacy, courtesy and tact
• Exceptional customer service, sales, leadership, teamwork and management skills
• Working knowledge of bank operations
• Ability to develop and achieve group goals in accordance with defined parameters

Qualifications

• High school diploma or equivalent
• Valid driver's license
• Knowledge of banking regulations and procedures

Skills

• Customer service skills
• Teamwork and leadership skills
• Financial analysis and budgeting skills
• Problem-solving and decision-making skills

Benefits

Individuals in a Great Whole: People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused

Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused

Associates Enjoy Outstanding Benefits, Including 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives!