Assistant Branch Manager

Duties and Responsibilities

• Achieve individual and branch sales goals by driving performance, improving retention, and contributing to profitability
• Use a consultative approach to recommend solutions and manage the full loan lifecycle
• Generate new and repeat business through customer engagement and outbound outreach
• Deliver a high-energy, service-focused customer experience
• Process cash transactions and payments accurately while maintaining compliance
• Manage delinquency and help resolve past-due accounts
• Transport funds and deposits as part of branch operations
• Support team performance through additional responsibilities as needed

Minimum Qualifications

• High School Diploma or equivalent
• Experience in sales, customer service, retail, or cash handling
• Ability to pass drug screening and background checks where permitted by law
• Valid driver’s license and reliable, insured transportation (required for bank deposits)

Critical Competencies

• Strong sales and closing ability
• Clear and confident communication
• Relationship-building skills
• Goal-oriented and performance-driven mindset
• Ability to multitask in a fast-paced environment

Working Conditions

Office-based role providing consumer loan services in person and by phone. Hours are Monday–Friday, 8:30 AM–5:30 PM, with occasional Saturdays and overtime as needed.

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