Assistant Branch Manager

Key Responsibilities

• Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
• Aid in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying opportunities for sales growth.
• Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high-performing workplace.
• Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
• Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
• Ensure adherence to company policies, safety standards, and operational procedures.

Minimum Qualifications

• Minimum of 1–2 years (or more) experience in a warehouse, distribution, or assistant management role; prior experience in Landscape distribution preferred.
• Demonstrated ability to manage teams and execute processes efficiently.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite; familiarity with ERP or warehouse management systems preferred.
• Project management skills, including prioritizing tasks and managing multiple initiatives.
• Leadership development experience and succession planning capabilities.
• Strong relationship management skills with a focus on retention and satisfaction.
• Knowledge of operational and warehouse safety protocols.
• Valid driver’s license and clean driving record.
• Ability to pass criminal background and pre-employment drug screening.

Education & Experience

• High school diploma or equivalent required or Bachelor’s degree in business administration, Supply Chain, or related field considered beneficial but not required.
• 1–2 years in a supervisory or assistant management role in warehouse/distribution; 5+ years preferred in a relevant industry.