Assistant Branch Manager

Duties & Responsibilities

• Assume responsibilities of branch manager in their absence.
• Participates in both internal and external sales activities including community and networking events
• Maximize customer satisfaction through exceptional service.
• Aid in selection, training, supervision and evaluation of branch personnel to ensure their attainment of high individual productivity and achievement in their job duties.
• Provide ongoing training and direction to employees.
• Meet sales referral and cross-selling goals; knowledgeable in all bank deposit products and services.
• Responsible and accountable for overseeing and maintaining overall operational soundness of the branch and maintaining IA rating of Satisfactory or higher.
• Maintain excellent customer service skills.
• Open new accounts on bank system.
• Resolve product or service problems in a timely manner.
• Maintain customer confidence and protect the bank by adhering to all rules, regulations, policies and procedures.
• Absorb additional responsibilities as required.

Qualifications

• This position requires excellent organizational skills, effective time management, strong leadership, interpersonal and analytical skills.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance