Assistant Branch Manager

About the role

An Assistant Branch Manager helps customers by providing them access to affordable financing that comes with fast, friendly service. As an Assistant Branch Manager, you will have the opportunity to help people every day.

Responsibilities

• Building relationships with customers, local business and others in the local community.
• Completing loan applications and explaining loan contracts/terms.
• Delivering excellent customer service and working with customers to help find solutions to their problems.
• Working with customers to collect past due balances.

Qualifications

• Willingness to work hard, take direction, provide excellent customer service, be compliant with all rules & regulations, and act with integrity.
• Goal Oriented.
• Reliable attendance.
• Attention to detail.
• Basic math skills and a comfort with numbers.
• High School degree or equivalent. College coursework or degree a plus.
• At least 1 year of customer service experience.
• At least 1 year of experience in 1 or more of the following areas (more than 1 is a plus): - Installment lending, vehicle financing or similar consumer lending field. - Consumer debt collections. - Retail/consumer facing business. - Sales (such as retail sales, positions with sales goals, commission sales, account executive, etc.)
• Computer skills including but not limited to Microsoft Word, Excel, and Outlook. Ability to learn new software.

About Courtesy Finance

Courtesy Finance is a local consumer finance company. We use the fact that we are a smaller, local company to be flexible and create a team atmosphere where everyone works together to provide our customers with a great experience.