Assistant Branch Manager

About the role

The Assistant Branch Manager is responsible for overseeing day-to-day operations, managing staff, and ensuring customer satisfaction in a retail setting.

Responsibilities

• Oversee branch operations, including inventory management and customer service
• Manage and mentor team members to ensure high performance and customer satisfaction
• Handle customer inquiries and complaints, escalating issues as necessary
• Ensure compliance with all policies and procedures
• Develop and implement strategies to improve operational efficiency and customer retention

Requirements

• Bachelor’s degree in Business Administration, Management, or related field
• At least 3 years of experience in retail management or a similar field
• Proven ability to manage teams and resolve conflicts
• Strong interpersonal and communication skills
• Ability to work flexible hours, including evenings and weekends

Qualifications

• Excellent organizational and time management skills
• Experience with Microsoft Office Suite
• Knowledge of POS systems and inventory management software

Skills

• Customer service orientation
• Leadership and mentoring abilities
• Problem-solving and decision-making skills
• Effective communication and conflict resolution

Benefits

• Competitive salary package
• Paid time off
• Vacation and holiday pay
• Health insurance options

Pay

$X per hour

Schedule

Monday through Friday, 8:00 AM - 5:00 PM

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