Assistant Branch Manager

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

About the Role

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. At AAA our branches are where we make good on our promises. A successful Assistant Branch Manager has highly developed understanding of how to utilize all branch resources to deliver outstanding Member experiences, and fosters a team culture of performance excellence with heart.

Responsibilities

• Champions and exhibits guiding principles and core values of AAA
• Supports the recruiting, training, onboarding and scheduling of Branch Team Members
• Champion of Team Engagement, and Community Impact participation
• Directs and supports Team Member goal setting, Team performance feedback, training, evaluation and performance documentation
• Drives for results through direct sales and supervision of assigned branch to achieve assigned goals
• Directs and supports building a performance organization with heart through efficient performance management, setting clear performance and career development expectations, and acting on tough performance issues early with managerial courage
• Pulls and distributes sales reports for tracking and performance measurement
• Absorbs full managerial responsibility of the branch in absence of manager
• Ensures compliance with AAA policies, procedures, standards and regulations
• Coordinates scheduling of facility requests within assigned budgets for the branch, including but not limited to: security, office supply, and building maintenance
• Applies and enforces AAA conduct and performance policies and implements corrective actions as needed

Requirements

• High School Diploma or GED required
• Bachelor Degree in related field preferred
• Valid Driver's License
• 2-3 years supervisory experience in travel, retail sales, insurance or service industry
• Demonstrated experience exceeding individual goals while driving others to exceed goals

Qualifications

• Excellent written and verbal communication skills
• Demonstrated track record of successful business decision making, planning, and problem solving
• Highly developed leadership skills, quantitative and analytical skills with a proven ability to make data-driven decisions
• Strong computer skills, including proficiency with the Google Apps Suite (Sheets, Docs, Drive, Slides)

Skills

• Ability to work cross-functionally across many business units and functions
• Broad knowledge of Property & Casualty insurance, membership sales and service, and branch operations including industry trends, key drivers of business revenue
• Outstanding sales and Member service skills and the ability to transfer these skills to others

Benefits

• Comprehensive benefits package including medical, dental, vision, wellness program and more!
• Paid holidays
• Paid time off
• Collaborative environment
• Free AAA Classic Membership
• AAA product discounts
• Tuition reimbursement program

Pay

Compensation Range: Min: $77,271.00 - Mid: $96,588.00- Max: $115,906.00

Schedule

Flexible schedule to accommodate business needs