Assistant Branch Leader - St. Petersburg Branch

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Aid the Market Leader in ensuring the branch meets and exceeds day-to-day established goals through personal and staff production.
• Lead, direct, manage, and coach all personnel within a branch to meet and exceed established short-term and long-term goals, to include sales, customer satisfaction, and risk management.
• The ABL takes the lead role in being the "sales coach" for the branch.
• Direct and coordinate the day-to-day activities of a Branch, involving responsibility and accountability for budget, personnel, goal-achievement, compliance, and risk requirements, and 100% client satisfaction.
• Ensure that branch operations functions are managed accurately and timely. Maintain branches operational integrity while properly delegating and inspecting for expected outcomes.
• Manage service levels against customer expectations.
• Ensure day-to-day compliance and operational risk controls in accordance with bank and/or regulatory standards and policies.
• Approve specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on credit authority limitations preset by management.
• Identify obstacles and opportunities and empower team members to remove obstacles to sales and service under personal control.
• Maintain an understanding of all current financial products, policies, procedures, and regulations.
• Adhere to all current policies, procedures, and compliance/audit requirements; To include retail assessments, security assessments, and account quality reviews.
• Manage programs and reward systems developed with the Market Leader to increase morale, develop employees, and maintain high levels of performance, etc., in order to assist in reducing turnover.
• Adhere to and comply with applicable, federal and state laws, regulations, and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adhere to Bank policies and procedures and complete required training.
• Identify and report suspicious activity.

SUPERVISORY RESPONSIBILITIES

• Supervise function, projects, or services and/or one or more employees, as applicable.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Interview, hire, and train employees; plan, assign, and direct work; appraise performance, coach, reward, and discipline employees; address complaints and resolve problems.