Assistant Boutique Manager

Why Join Us?

A L'Occitane en Provence, your passion for beauty and sustainability creates meaningful impact. Join us to craft authentic beauty experiences, care for the planet, and connect with guests in a beautiful environment where your growth and development are truly nurtured.

You Are You

• A guest-centric professional who brings warmth, elegance, and authenticity to every interaction.
• A commercial thinker who understands the power of storytelling and personalized service.
• A curious learner who embraces feedback and seeks growth through shared success.
• A sustainability advocate who integrates our values into every guest experience and operational task.

What You’ll Do

• Support & Inspire the Team - Partner with the Boutique Manager to coach Beauty Hosts, foster a culture of excellence, and celebrate team achievements.
• Deliver Memorable Guest Journeys - Create memorable spa-inspired moments through Hand Massages and Beauty Consultations, offering personalized advice and building lasting relationships.
• Support on Boutique Sales & Performance - Assist in tracking KPIs, supporting sales goals, and contributing to boutique profitability through proactive engagement.
• Champion Learning & Growth - Facilitate training sessions, in-store coaching to enhance product knowledge, service excellence, and team confidence.
• Support Operational Run - Support inventory management, compliance, scheduling, and boutique presentation with precision and care.
• Ensure Excellence in Execution - Ensure the visual merchandising is impeccably executed and as per standards.

What We Offer You!

• Discretionary Company Bonus scheme
• Contribution Pension Scheme
• Holiday Allowance – above statutory
• Flexible Bank Holidays
• Enhanced Maternity (20 weeks full pay) and Paternity leave (12 weeks full pay) after 1 year
• Volunteering 1 Day
• Half day leave for Birthday
• One day’s holiday for Newly Weds
• Discount Scheme
• Product allocation
• Company benefits platform
• Cycle to work scheme through Reward Gateway
• Travel loan through Reward Gateway
• Subsidised health & wellbeing plan
• Long service awards (some eligibility criteria may apply)

Our Diversity, Equity & Inclusion Engagements

• L’Occitane en Provence is an equal opportunities employer.
• We are committed to fostering a more diverse and inclusive workplace and organizational culture.
• We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow.
• We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity.