Assistant Beverage Manager - Maikka Bar (Hotel)

Duties/Responsibilities

• Manage a team of bartenders and cocktail servers engaged in preparing and serving food and beverages for Maikka Lobby Bar and Patio area.
• Build drink menus; deliver food and beverage to patrons, directly or through servers.
• Must be able to manage patron’s consumption of alcohol.
• Serve as a Trainer, supervising the learning experiences of students in all areas of the Hotel at Kirkwood Center, the Kirkwood Center for Hospitality Arts, and the Kirkwood Center for Continuing Education.
• Develop, implement, and maintain the quality standards for Maikka Lobby Bar.
• Take food/beverage orders from serving staff or directly from patrons, ensuring excellent customer service.
• Maintain organization and cleanliness of bar, lounge, and patio areas.
• Proficient on POS terminal and cash handling—ensure change inventory is maintained.
• Attend service and food trainings.
• Understand and practice “Serving Alcohol with Care” principles.
• Regular and consistent attendance at work.
• Maintain TiPS certification.
• Track TiPS certification for all Food & Beverage staff.
• Work with Restaurant and Beverage Manager to maintain proper beverage costs, labor costs, and food costs for Maikka Lobby Bar.
• Order all liquor, wine, beer, and misc. products for Maikka Lobby Bar bar.
• Check in all orders and manage inventory.
• Maintain proper FIFO rotation of all products for Maikka Lobby Bar.
• Aid in hiring and responsible for all training Maikka Lobby Bar staff.
• Communicate with Restaurant and Beverage manager on employee performance and/or areas of opportunity.
• Responsible for handling change inventory and cash drawer balances.
• Develop, train, prep for all drink menus and recipe guides.
• Create and evolve training check lists as needed.
• Support the Banquet BAR and Server Staff by providing training and guidance to banquet staff.
• Responsible for overall shift management and point person for team in absence of the Restaurant and Beverage Manager.
• Perform other related work duties as assigned.

Performance Expectations

• Ability to take directions and effectively perform the work.
• Positive and customer service oriented attitude at all times.
• Maintain proper grooming and dress code standards.
• Speak and understand English well enough to converse with customers, supervisors, and employees.
• Ability to stand and/or walk for the duration of shift.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.

Physical Activities

• Frequent (34-66%) standing, pushing, pulling and grasping and lifting up to 50lbs.
• Frequent (34-66%) reaching and viewing a computer and other types of close visual work.
• Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.

Minimum Qualifications

• High school diploma or the equivalent required.
• At least 21 years of age.
• Preference will be given to those candidates with a post high school degree.
• Minimum of two years full-time, experience in a related hospitality/beverage setting, 1 year leadership experience or the equivalent education and related work experience.
• Reliable transportation outside the bus schedule.

Required Questions

• Are there any days or times that you are unavailable to work?
• Do you have reliable transportation outside of the city bus schedule?
• Briefly describe your prior supervisory experience?

Benefits

Kirkwood Community College offers a wide range of employee benefits. Read more about them.