Assistant Banking Center Manager - Boulder

Duties

• Aid in overseeing the operational functions of the banking center and provide support to staff.
• Answer questions, coach, provide encouragement, feedback, and constructive criticism as needed.
• Process loan applications and customer originated financial transactions, open new accounts, and sell banking products and services.
• Build and maintain relationships with clients to uncover and satisfy their needs through the sale of financial products and services.
• Generate sales leads through community outreach activities and develop business partners, while building internal relationships.
• Assist clients with concerns or questions regarding their accounts, explain service charges, statement problems, product features, etc., and work to resolve sometimes complex or sensitive customer issues.
• Cultivate an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations, and compliance guidelines, while modeling the same.
• Ensure the audit/compliance procedures of the center are followed, while maintaining the highest level of customer service.
• Avoidance of non-compliance with regulatory requirements and training specific to sales and service responsibilities for you and your associates.
• Ensure adherence to security measures regarding opening and closing procedures within the bank.

Qualifications

• Minimum of three years successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals.
• Previous banking experience is preferred.
• Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner.
• Proven ability to proactively and effectively participate in a sales program, as well as meet or exceed expectations for the sales and referral activities established for this position.
• Availability to work weekends and/or extended hours as required.
• Proficient with all Microsoft applications (Word, Outlook, Excel etc.).
• Must have a current Notary or be willing to become one (pursue application, bond and notary seal).

Skills

• Extensive knowledge and familiarity of banking products and services.
• Bilingual (fluent verbal and written English/Spanish) skills; Sales management experience within a retail banking environment.

Benefits

Salary Range: $49,000.00 - $77,000.00. Compensation is aligned to experience, skills and education.

Benefits: We offer a generous sign-on bonus as well as a comprehensive benefits package including medical, dental, and vision coverage; paid holidays, vacation, and sick leave; and 401(K) plan.

Hours of paid leave may vary based on position. This position is expected to close on August 1, 2026. If the position has not been filled by the expected date, the date may be extended and will be updated on the job posting.