Assistant. Bakery Team Lead

Pay

$18.00 - $25.50 per hour

About the role

Delivers fast, friendly, helpful and efficient service to all Market 32/Price Chopper customers. Assists the Bakery Manager in overseeing day-to-day operations by ensuring compliance with merchandising, sanitation and training policies and procedures. Inspects bakery products to ensure product availability and quality are maintained, maximizing sales opportunities.

Responsibilities

• Consistently adhere to company 5S efficiency standards while providing fast, friendly, helpful and efficient customer service.
• Demonstrate a welcoming customer service approach by smiling, making eye contact and thanking customers after fulfilling their requests.
• Maintain a neat, clean and organized workstation in accordance with 5S standards at all times.
• Assist with bakery operations within the retail store environment, including product preparation, baking, merchandising and final presentation of all bakery products.
• Oversee department operations in the absence of the Bakery Manager.
• Ensure customer satisfaction through product availability, quality, exceptional service and sanitary conditions.
• Maintain an adequate presentation and the appropriate product variety to meet customer needs.
• Comply with all corporate and state sanitation regulations while maintaining a neat and clean workstation.
• Manage and fulfill all customer special orders accurately and timely.
• Assist with the training and development of bakery associates to support corporate performance standards.
• Comply with all company safety and training policies and procedures, and ensure bakery associates do the same.
• Assist the Bakery Manager in maintaining corporate inventory levels in freezers, coolers, back rooms, supplies and Deco Pac.
• Develop proficiency in all financial aspects of the Bakery Department, including paperwork, weekly shrink, transfer sales and budgets.
• Control shrink by consistently following related policies and procedures.

Requirements

• Must be at least 18 years of age.
• Demonstrated ability to lead and support others; with strong follow-through in achieving desired results and objectives.
• High School Degree or equivalent.
• 6-12 months of related experience.
• Strong communication skills.
• Basic computer skills.

Physical Requirements

• Exposure to Hot Environment: Constant 5-8 Hours
• Exposure to Cold Environment: Occasional 1-3 Hours
• Sitting: Occasional 1-3 Hours
• Squatting/Kneeling: Frequent 3-5 Hours
• Standing: Constant 5-8 Hours
• Walking: Constant 5-8 Hours
• Grasping/Finger Movement & Dexterity- Left/Right Hands: Constant 5-8 Hours
• Bending: Frequent 3-5 Hours
• Twisting: Frequent 3-5 Hours
• Pivoting: Constant 5-8 Hours
• Pushing/Pulling: Occasional 1-3 Hours up to 75lbs
• Pushing/Pulling: Occasional 1-3 Hours up to 2400lbs
• Lifting: Frequent 3-5 Hours up to 50lbs
• Lifting: Occasional 1-3 Hours up to 100lbs

Skills

• Phone
• Pallet Jack
• Calculator
• Dock Plates
• Stackers
• Case Cutters
• Marking Guns
• Ovens/Stoves
• Cleaning products
• Bakery equipment/utensils
• Mixers
• Bread molder
• Slicers
• Scales
• Compactor / Bailer
• Donut fryer
• Computer applications
• Dolphin
• Bagel kettle / former