Assistant Bakery Operations Manager
Insomnia Cookies · New York, NY · 2 wk ago
On-siteManufacturingInternship
We need to output HTML fragment with sections: About the role (maybe heading "About the role"? Actually they said use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need headings for sections that have content.
We need to parse the posting.
Content:
- About Insomnia (company description) – maybe not needed as a section? Could be part of About the role? The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". They gave examples of headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should include sections that have real content.
We have:
- About the role: The paragraph after "ABOUT THE ROLE:" includes description of role, what they'll do? Actually there is also "WHAT YOU’LL DO:" which is responsibilities.
Thus we can have:
inside
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need headings for sections that have content.
We need to parse the posting.
Content:
- About Insomnia (company description) – maybe not needed as a section? Could be part of About the role? The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". They gave examples of headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should include sections that have real content.
We have:
- About the role: The paragraph after "ABOUT THE ROLE:" includes description of role, what they'll do? Actually there is also "WHAT YOU’LL DO:" which is responsibilities.
Thus we can have:
About the role
with paragraph(s) describing role: "At Insomnia Cookies, warm is more than how we serve our cookies—it’s how we show up for our guests, our teams, and each other. As an Assistant Bakery Operations Manager (ABOM), you’ll help bring that to life every day by working side-by-side with your Bakery Operations Manager to build an energized, well-trained team, create unforgettable guest experiences, and keep the bakery running at its best. You’ll coach and develop people, jump in wherever you’re needed, and take real ownership of the details that make a great bakery great—from staffing and inventory to quality, cleanliness, and execution. And when the BOM isn’t there, you’ll be ready to step up and lead. This role is built for someone who wants more than an assistant manager job: it’s an opportunity to learn the business, grow as a leader, and develop the skills and confidence to one day run an Insomnia bakery of your own."
That is about the role.
Then Responsibilities: from "WHAT YOU’LL DO:" bullet list.
We need to put each bullet as
- .
List items:
- Partner with your BOM to lead day-to-day bakery operations and deliver an exceptional guest experience
- Lead the bakery independently when the BOM is away, keeping the team focused and operations running smoothly
- Coach, motivate, and develop Shift Leaders and Cookie Crew members through real-time feedback, recognition, and support
- Support recruiting, interviewing, onboarding, and training to build a strong, fully staffed team
- Help create schedules and manage labor to meet the needs of the bakery and the business
- Support ordering, inventory management, product rotation, and shrink control
- Maintain high standards for product quality, food safety, cleanliness, speed of service, and overall bakery execution
- Complete required operational and administrative tasks accurately and on time
- Identify opportunities to improve bakery performance and partner with your BOM and Area leadership to put solutions into action
- Help create a culture where team members know what’s expected, feel supported, and are accountable for delivering their best
- Jump in wherever needed—from serving guests and baking cookies to supporting the team during our busiest hours
That's responsibilities.
Then Minimum Qualifications: list.
We could treat as Requirements or Qualifications. The instruction includes Requirements, Qualifications, Skills. We have "MINIMUM QUALIFICATIONS:" list.
Thus we can have
- Early Wage Access (get paid the next day!)
- Flexible scheduling
- Employee discount (free cookies!)
- Opportunities for growth into Shift Leader and other bakery leadership roles
Qualifications
with- list.
List items:
- 1+ year of leadership experience in retail, restaurant, hospitality, or another customer-focused environment
- Experience coaching, motivating, and developing hourly team members
- Strong communication, organization, and problem-solving skills
- Ability to thrive in a fast-paced, team-oriented environment
- A hands-on leadership style and willingness to jump into any bakery role when needed
- Strong attention to detail and ability to manage multiple operational priorities
- Passion for delivering exceptional guest experiences and building great teams
- Must be 18 years of age or older
- Ability to obtain any required food safety certifications applicable to the location
- Ability to perform the essential functions of the position with or without reasonable accommodation
Then Physical Requirements: maybe we could include as part of Qualifications or separate? The instruction: include a section only when posting has real, specific content. Physical Requirements is specific. Could be a separate section maybe "Requirements"? But we already used Qualifications. Could use "Requirements" for physical requirements. However they said "Requirements" as a possible heading. So we can have
Requirements
with physical requirements list. List physical requirements: - Stand and walk for extended periods of time (up to 8 hours per shift) - Frequently reach, bend, stoop, twist, kneel, and lift - Lift, carry, push, and pull up to 30 pounds regularly - Occasionally lift up to 50 pounds with assistance - Use hands and fingers to handle bakery equipment, food products, and a point-of-sale system - Work in environments with varying temperatures, including around ovens, freezers, and refrigeration units - Safely operate kitchen equipment in accordance with company procedures - Read order screens, recipes, and safety information - Communicate effectively with guests and team members in a fast-paced environment Then Work Environment: maybe also part of Requirements or separate? Could be included in Requirements as well, but we can keep as part of Requirements or separate "Work Environment". However they didn't list Work Environment as example heading but we could still include if content. But they said prefer a few substantive sections over many thin ones. Might combine Work Environment with Requirements? But we already have Requirements for physical. Could add a paragraph for Work Environment inside Requirements? Might be okay. But we also have Schedule Expectations: "Our bakeries are busiest during evenings, late nights, weekends, and holidays. Team Members should have availability during these peak business hours. Scheduling needs vary by location." That's schedule info. So we can haveSchedule
with paragraph. Then Benefits: "When you join Insomnia Cookies, you'll enjoy: Competitive hourly pay Early Wage Access (get paid the next day!) Flexible scheduling Employee discount (free cookies!) Opportunities for growth into Shift Leader and other bakery leadership roles". Also earlier they listed benefits: "Competitive hourly pay Early Wage Access (get paid the next day!) Flexible scheduling Employee discount (free cookies!) Opportunities for growth into Shift Leader and other bakery leadership roles". Also maybe "This is more than an assistant manager role—it’s an opportunity to learn the business, lead an incredible team, and prepare to run an Insomnia bakery of your own." That's more about role. Thus we can have Benefits section with list. Pay: They mention "Competitive hourly pay" but not specific number. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. They do state "Competitive hourly pay" which is a statement about pay, albeit not specific. Is that enough? It says "Competitive hourly pay". That is a statement about pay, albeit vague. The instruction says: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. "Competitive hourly pay" is not a placeholder like "commensurate with experience"? It's somewhat vague but still a statement. I'd consider it as stating pay exists, so we can include Pay section with that sentence. But they also said "Prefer a few substantive sections over many thin ones." Might combine Pay and Benefits? But they are separate headings examples. Could combine into Benefits? However they said "Benefits, Pay, Schedule". Might be okay to have separate. Schedule we have. Thus final HTML:About the role
...
Responsibilities
- ...
Qualifications
- ...
Requirements
Physical Requirements
- ...
Work Environment
This position works in a fast-paced bakery environment that includes frequent interaction with guests, exposure to heat from ovens, refrigerated storage areas, cleaning chemicals, and moderate noise levels. Evening, late-night, weekend, and holiday shifts are a regular part of the business.
Schedule
Our bakeries are busiest during evenings, late nights, weekends, and holidays. Team Members should have availability during these peak business hours. Scheduling needs vary by location.
Pay
Competitive hourly pay
Benefits
before the first heading. That's allowed: output only HTML fragment, we can have
describing company. The instruction: Use
for section headings (e.g. About the role, Responsibilities...). It doesn't forbid other
outside headings. So we can include a
for the company overview. Thus start with
About Insomnia: ...
(the paragraph). Then headings. Let's copy the About Insomnia paragraph exactly: "ABOUT INSOMNIA: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 350 stores globally, an experiential, “sweet-easy” flagship concept, and large scale operations and delivery capabilities ... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!" We need to preserve the content, but we can remove the label "ABOUT INSOMNIA:" maybe keep as part of paragraph. It's okay. We'll output:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 350 stores globally, an experiential, “sweet-easy” flagship concept, and large scale operations and delivery capabilities ... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
Then headings. Now ensure we didn't include any boilerplate like "Equal Employment Opportunity", "Reasonable Accommodation", "Additional Information", "Ready to Join?" etc. We