Assistant Bakery Manager

About the Role

The Assistant Bakery Manager supports the Bakery Manager in overseeing daily bakery operations, driving sales, maintaining product quality, ensuring food safety compliance, and delivering excellent customer service. This position helps lead and develop bakery team members while ensuring department standards, merchandising, and production goals are achieved.

Responsibilities

• Assist in managing daily bakery department operations.
• Support production planning to ensure product availability and freshness.
• Monitor inventory levels and participate in ordering, receiving, and stock rotation.
• Ensure proper merchandising, pricing, signing, and presentation of bakery products.
• Maintain department cleanliness and organization in accordance with company standards.
• Deliver exceptional customer service and create a positive shopping experience.
• Resolve customer concerns promptly and professionally.
• Promote bakery products and suggestive selling opportunities.
• Ensure customer special orders are completed accurately and on time.
• Assist with training, coaching, and developing bakery associates.
• Support scheduling and allocation of labor to meet business needs.
• Promote teamwork, accountability, and a positive work environment.
• Provide leadership and direction in the absence of the Bakery Manager.
• Ensure compliance with all food safety, sanitation, health, and safety regulations.
• Monitor product freshness dates and proper product handling procedures.
• Maintain accurate department records and documentation.
• Ensure adherence to company policies, operational standards, and procedures.
• Support efforts to achieve sales, margin, shrink, and labor goals.
• Monitor department performance and identify opportunities for improvement.
• Assist with controlling expenses and reducing waste.
• Help implement promotional programs and merchandising initiatives to drive sales.

Qualifications

• High school diploma or equivalent preferred.
• Previous bakery, food service, or retail management experience preferred.
• Strong leadership, communication, and customer service skills.
• Ability to prioritize tasks and work in a fast-paced environment.
• Basic computer and inventory management skills.
• Knowledge of bakery products, production processes, and food safety standards preferred.

Physical Requirements

• Ability to stand, walk, bend, reach, and lift throughout the workday.
• Ability to lift and carry up to 50 pounds.
• Ability to work in varying temperatures, including refrigerated and freezer environments.
• Flexible schedule, including evenings, weekends, and holidays.

Key Competencies

• Leadership
• Customer Focus
• Team Development
• Communication
• Merchandising
• Organization
• Problem Solving
• Food Safety Compliance
• Results Orientation
• Operational Excellence

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k, and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth, and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

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