Assistant

The National Hockey League (NHL®) is one of the major professional sports leagues in the United States and Canada. Founded in 1917, the NHL® is the premier professional ice hockey league in the world.

WHAT WE EXPECT OF YOU

• SUMMARY
  The Assistant to the CMO serves as a critical operational partner to the Chief Marketing Officer, enabling the executive to lead effectively across a large, dynamic and cross functional marketing organization. This role blends high-level executive support with marketing operations responsibilities, requiring someone who is equally comfortable managing a complex itinerary and coordinating the on-time delivery of enterprise-wide marketing outputs. The ideal candidate is proactive, highly organized, and brings a genuine interest in sports, entertainment, and marketing. This person thrives in fast-paced environments, anticipates needs before they arise, and takes pride in making things run seamlessly behind the scenes.

• ESSENTIAL DUTIES AND RESPONSIBILITIES
  - Executive & Calendar Support – Manage the CMO’s complex and ever-changing calendar, including scheduling internal and external meetings, resolving conflicts, and ensuring the executive is fully prepared for each commitment with relevant materials and context.
  - Travel Coordination – Arrange all domestic and international travel for the CMO, including flights, ground transportation, hotel accommodations, and itinerary management; anticipate logistical needs and proactively address changes or disruptions.
  - Expense Management – Process and reconcile expense reports for the CMO accurately and on time; maintain organized records and ensure compliance with company expense policies.
  - Meeting Coordination & Facilitation – Own end-to-end coordination for leadership team meetings, cross-functional working sessions, and external engagements; develop and distribute agendas in advance, capture meeting notes and action items, and track follow-through on commitments.
  - Marketing Operations & Output Coordination – Serve as a central coordination point for marketing deliverables across the organization; work with cross functional department stakeholders to track the status of key projects, campaigns, and initiatives; maintain shared calendars and workback schedules to ensure marketing outputs are delivered on time and aligned with organizational priorities.
  - Cross-Functional Communication & Stakeholder Liaison – Act as a liaison between the CMO and internal teams, league partners, and external stakeholders; manage correspondence on behalf of the CMO as needed; triage inbound requests and route them appropriately to ensure nothing falls through the cracks.
  - Project & Deadline Tracking – Support the enterprise marketing team in managing project timelines and deliverable tracking; flag risks or delays early; help maintain visibility across concurrent workstreams so the CMO and leadership team have a clear picture of what is in progress and what requires attention.
  - Special Projects & Ad Hoc Support – Take on research, presentation preparation, and other ad hoc projects as directed by the CMO; operate with a high degree of initiative and bring a solutions-first mindset to every assignment.

• QUALIFICATIONS
  Knowledge Areas/Experience
  - 5+ years of experience in an executive assistant, administrative, or operations role supporting senior leadership, ideally within a large, matrixed organization
  - Demonstrated ability to manage complex calendars, travel logistics, and expense reconciliation with accuracy and discretion
  - Experience coordinating cross-functional meetings and managing follow-through on action items across multiple stakeholders
  - Familiarity with marketing operations, project tracking, or campaign workflow management in a corporate setting
  - Prior experience supporting a C-suite executive in a sports, media, or entertainment organization
  - Exposure to marketing project management tools
  - Interest in hockey and professional sports
  - Bachelor’s degree or equivalent professional experience required
  - Strong Microsoft Office skills, particularly PowerPoint
  - Highly developed verbal and written communication skills with the ability to influence at leadership levels
  - Highly organized, attention to details and strong follow-through
  - A positive energetic attitude

• The NHL offers U.S. regular, full-time employees:

• Job Questions:
  - This position will be based in our New York City Office. Are you willing and able to commute to our office for this position?
  - If you are not currently living in the tri-state area, are you willing and able to relocate at your own expense for this position?
  - Do you have the legal right to work in the United States?
  - Will you now or in the future require visa sponsorship to continue work in the United States?
  - What are your salary expectations for this role? (NOTE: We are NOT asking for your current salary or salary history)
  - How did you hear about this position? Where did you first see this role posted?
  - Please give us an example of a time you managed a high-stakes scheduling conflict or last-minute change for a senior executive – what was the situation and how did you handle it?
  - On a scale of 1-5 where 5 is the highest, how would you rate your ability to manage multiple competing priorities simultaneously while maintaining strong attention to detail?
  - Tell us about a time when you helped improve a workflow, process, or system that made your team or executive more effective.