Assistant Account Manager, Commercial Lines
About the Role
Heffernan Insurance Brokers is looking for an Assistant Account Manager to join its Commercial Lines team. This is an entry-level position that requires some insurance experience and an active Property & Casualty License. Heffernan is looking for an intelligent self-starter who is looking for a career with plenty of upward mobility.
Key Responsibilities
- Renewal Processing Workflow - as assigned by Account Manager(s)
- Order loss runs, update applications, update existing SOV's, spreadsheets, and order MVR's
- Process binders
- Process endorsements
- Process audits after review by the Account Manager
- Invoicing as assigned
- Follow up on claims
- Coordinate Certificates of Insurance and Evidence of Insurance issuance, certificate, and evidence renewals
- Create and maintain mail-merge documents
- Draft proposals
- Process un-routed attachments and carrier document retrieval items
- Respond to client requests in a timely and accurate manner
- Follow up and close open activities in EPIC (agency management system)
- Pursue and obtain P&C license, and other continuing education opportunities
- Thorough documentation with proper E&O procedures must be followed
- Other duties usual to servicing commercial accounts
- Other special projects as assigned
Qualifications
- Education – High School graduate/GED required
- Experience working in an office environment preferred
- Insurance experience is required
- Active P&C insurance license is required
- Excellent communication and collaboration skills required
- Working knowledge of MS Office (Excel, Outlooks, and Word etc.)
- Must be organized and able to manage time effectively
- Professional demeanor and behavior are required, as referenced in Heffernan's core values (Habits)
- Must embody the Heffernan Habits as referenced herein
Benefits
At Heffernan, our culture is guided by the Heffernan Habits, prioritizing communication, respect, fun, community impact, and celebrating what makes each of us unique. We're proud of our strong commitment to philanthropy and giving back, and we support our employees with a comprehensive benefits package designed to promote well-being, growth, and long-term success.
Pay
$60,000 - $65,000 / year. This role will be eligible to participate in an annual bonus program.
Location
Irvine, CA