Assistant Account Manager

Key Responsibilities

• Drive 5 Key Yellowstone Priorities.
• Assist Account Manager to plan, schedule and direct field operations.
• Execute operational plans per scope of work at the direction of the Account Manager.
• Proactively identify opportunities to improve or enhance properties to achieve enhancement sales goals.
• Affix to reviewing time daily and ensure proper use of Crew Mobile to make sure job hours are being met and job costing is accurate.
• Identify any issues and have a proactive approach to meet crew on site to find efficiencies.
• Quality control management and on-site evaluation of property as it relates to contract scope and customer expectations.
• Ensure crews follow Yellowstone policies and procedures through constant monitoring, interaction, and coaching.
• Drive branch level safety culture that results in hitting safety targets.
• Affix in developing crews to ensure proficiency in current role and preparing employees for advancement.
• Create a work environment where employees feel respected and valued.
• Actively recruit and build your bench at all times.
• Follow up with new employees to ensure they become long term employees.

Required Skills & Character Traits

• Experience managing crews that perform landscape or related services.
• Ability to identify plant material and insect and disease issues in the landscape.
• Proficiency in Crew Mobile and Aspire scheduling.
• Understand all Yellowstone policies, procedures, and safety standards.

Preferred

• Strong computer skills - proficient in Microsoft Office, Aspire, Qlik, UKG Pro, Team Engine.
• Exceptional communication and client-service skills, with a keen sense of ownership of responsibilities.
• Communicate in both English and Spanish.

Training Needed

• Aspire, Qlik, UKG, Microsoft Office.
• YL policies, procedures, and safety standards.
• Contract specifications.
• Budgeting of labor and material costs.

Experience

• Minimum of two years’ experience in commercial landscape preferred.
• Minimum of two years’ experience managing multiple employees preferred.

Licenses & Certifications

• Hold valid driver’s license, pass, and maintain Samba requirements, and operate trucks and trailers in a confident and safe manner.
• Valid Pesticide License and/or Spray ID Card, preferred.
• Minimum OSHA 10, OSHA 30, preferred.
• CPR and First Aid Certification, preferred.