Assistant Accessories Sales Manager

Responsibilities

• Offer services and accessories to customers and provide them with an explanation of aftermarket products and a complete explanation of manufacturer and dealership service procedures and policies
• Create and maintain excellent relationships with our customers. Resolve customer issues quickly and escalate to senior management as necessary. A high level of Customer Satisfaction is a very important aspect of this role.
• Maintain strong knowledge of all aftermarket products available to consumers for each of our vehicle models.
• Train and provide the sales team with information on available aftermarket opportunities offered by the dealership.
• Responsible for Customer Service follow up and appointments
• Work with our Department Manager to ensure individual, and department sales goals are met
• Strong organizational and scheduling ability to assure the work is completed on time for the customer.
• Explain performance of the chosen accessory and its benefits to customers.

Requirements

• CDK experience is a must
• Automotive sales experience a plus
• Automotive aftermarket sales a plus
• Superior communication and customer service skills
• Scheduling and coordinating the timely installation of aftermarket products on the customer’s vehicle.
• Enthusiasm, strong communication skills, positive attitude, ambition, work ethic, professional conduct, high integrity and dedication to process improvement
• Professional appearance required
• Valid driver’s license
• Must be able to work in a fast-paced environment

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance