Asset Recovery Analyst

Responsibilities

• Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.
• Demonstrates a positive member service (internal and external) focus at all times.
• Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
• Maintains confidentiality of member information.
• Sustains a diverse and inclusive work environment.
• Affords assistance and answers questions to support the Collections Department.
• Completes OREO, FMV Write Down, and CIPL processes for the Collections Department.
• Maintains accurate documentation of accounts and files.
• Processes payments, reversals, and reapplications for post charge-off recoveries received from in-house recovery team as well as placement agencies and firms.
• Performs daily transactions specific to the Collections Department such as posting of exception payments, claim funds, sale proceeds, disbursing checks, deposits, transfers, and withdraws on accounts serviced in the department.
• Researches and adjusts loans and accounts and related general ledgers, as necessary.
• Assists Senior Asset Recovery Analyst in reconciliation and adjustments of all department accounts and general ledgers.
• Posts income/expenses to related general ledgers.
• Completes vendor payments for the Collections Department.
• Processes bankruptcy checks received.
• Assists Collections and Credit Union staff with file maintenance and transaction research for escalated disputes.
• Generates and mails applicable collections letters, including but not limited to, Deficiency Balance letter.
• Assists with department mail processing, when necessary.
• Affords assistance in new hire training and job shadowing when necessary.
• Affords assistance in the creation and updating of applicable process documentation.
• Assumes responsibility for related duties and special projects as required or assigned.
• Understands and adheres to company policies and procedures.
• Performs all other duties as assigned.

Qualifications

• A High School Diploma or the equivalent (i.e., GED) is required.
• A Bachelor’s degree in business or related field and/or equivalent years' experience is preferred.
• Minimum two to three years of financial institution and/or collections experience.
• Two years of experience in financial adjustments, payment application/reconciliation, general ledger management or accounting.
• Accuracy, attention to detail, and strategic thinking are required.
• Excellent analytical skills are needed.
• Punctuality, working all scheduled hours, and working overtime as necessitated by business demand are expected.

Pay

Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package.

Schedule

Job may require non-traditional workweek with extra hours including evening and/or weekend duties.