Asset Protection Specialist

About the role

You’ll monitor store activities to identify and prevent potential theft or fraud, investigate internal and external cases, and collaborate with other departments. The position is non-exempt, located in the Twin Cities Metropolitan Area, and reports to the Director of Security.

Responsibilities

• Monitor store activities to identify and prevent potential theft or fraud.
• Investigate external/internal cases concerning crimes committed against the company in assigned stores as well as suspicious activities or complaints.
• Collaborate with other departments, where appropriate.
• Make external apprehensions following company policy.
• Conduct and build forensic investigations to close out priority cases.
• Monitor the store’s physical security and drive a shrink elimination culture in the store.
• Complete thorough reports of all investigations and incidents.
• Maintain integrity and confidentiality with all proprietary and sensitive information.
• Respond and support store with emergency situations; respond to emergency situations and alarms.
• Ensure safety of all employees and customers via compliance with company policies and procedures.
• Maintain professional relationships with store employees, customers, industry peers, and law enforcement agencies.
• Remain up to date on industry trends and best practices in asset protection.

Requirements

• High school diploma or equivalent.
• One year of experience in a related field preferred.
• Strong investigative and organizational skills.
• Proficient with computers, including Windows OS, Microsoft Office, and general internet skills.
• Self-starter who works well independently and as part of a larger team.
• Availability to work a schedule based on business needs, including days, evenings, weekends, and holidays.
• Prior education, training, or experience in a related field is preferred.

Physical Requirements

Frequent (15% of the work shift or at least 10 repetitions per shift):

• Lifting/carrying up to 50 lbs.
• Pushing/pulling up to 2000 force pounds.
• Computer use.
• Reaching, standing, turning, stooping, running.

Mental:

• Judgment/decision making.
• Social skills/verbal interaction.
• Memorization, reading, writing, math.

Occasional (less than 15% of the work shift or fewer than 10 repetitions per shift):

• Lifting/carrying over 50 lbs.
• Equipment operation (calculator).
• Squatting, stooping/bending, walking.
• Exposure to varying temperatures, wet surfaces, physical exertion.

Position functions and physical requirements may vary between locations.

Benefits

• Health, vision, and dental insurance.
• Store discount.
• Paid time off.
• Employee Assistance Programs.
• 401K.
• Flexible schedule.

Pay

$23 per hour plus, based on related experience.

Schedule

Sunday – Saturday, varied hours.

Growth Opportunities

• Gain new lifelong skills in customer service.
• Enjoy a rewarding work environment with a diverse group of coworkers.
• Experience opportunities for career advancement.
• Maintain a flexible work schedule.