Asset Protection & Safety Mgr

About the role

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Asset Protection & Safety Manager, this role involves:

• Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers.
• Making sure receiving, shipping, and selling patterns are monitored for the assigned store.
• Championing initiatives and establishing processes and controls to improve safety, hazmat, shrink, and security outcomes.
• Overseeing and coordinating programs and processes to minimize loss while maintaining a safe working and shopping environment.
• Responding to violent altercations to keep customers and staff safe.
• Being an expert on safety reports, guidelines, and regulations.

Responsibilities

This associate monitors and solves for criminal activities, coaches and trains associates, and oversees inventory levels to help with shrink and shortages. The APSM may need to respond to violent altercations to keep customers and staff safe. The Asset Protection & Safety Manager is seen as an expert on safety reports, guidelines, and regulations.

Requirements

This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

Qualifications

• Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
• 2 years of experience as a Manager in a retail environment.
• 1 year of experience conducting quality reviews/audits.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Demonstrated experience conducting retail investigations (i.e., has conducted multiple retail investigations).
• Experience in using physical security systems (e.g., CCTV, EAS).

Skills

None specified in the job posting.

Benefits

For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Pay

Pay Range: $27.80 - $31.15 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Schedule

Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.