ASSET PROTECTION/SAFETY MANAGER ($22- $36.9MIL)

This position is based in Orlando, FL with oversight of Key West, FL.

About the Role

Responsible for the management of the Asset Protection/Safety Program for an assigned Navy Exchange with a sales volume of 22-36.9M.

Responsibilities

• Provides staff assistance to Exchange management for planning, developing, implementing, and evaluating loss prevention programs which include safety, physical security, and operational review functions.
• Recommends and implements modifications to programs, procedures, standards, and techniques on all matters involving loss prevention, asset protection, and safety to improve efficiency and effectiveness.
• Manages and conducts all internal and external theft investigations, suspected unethical conduct, accidents, workplace violence, fraud, waste, or abuse, ensuring activities are conducted within established departmental investigative policies and protocols.
• Conducts and provides oversight on overnight surveillance activities, covert camera installations, investigations, and the interviewing of all dishonest associates, vendors, and contractors.
• Prepares and ensures that results of all investigations are documented professionally in reports according to departmental standards.
• Serves as a collateral duty Safety Manager to provide a safe and secure working and shopping environment for all associates and patrons.
• Administers the Navy Occupational Safety and Health and Fire Prevention Program to ensure adherence with the safety provisions of applicable Department of Navy codes and standards.
• Ensures safety training, awareness programs, safety committees, and accident prevention programs are implemented in all assigned locations.
• Hires, trains, develops, mentors, coaches, and supervises loss prevention/safety staff, ensuring adherence to established loss prevention/safety policies and procedures.
• Ensures operational reviews are conducted monthly at each location.
• Conducts and ensures operational audits are completed as required for cash offices, vending, safety, and other assigned areas.
• Works closely with the General Manager to correct deficiencies and increase compliance with requirements.
• Works with store operations to develop and establish shrink committees and shrink action plans to identify causes of inventory shrink and execute appropriate internal control measures.
• Manages and oversees the physical security programs (CCTV, EAS, Alarms, and key control systems) to ensure strict enforcement.
• Participates and assists in fiscal year-end store inventories, including inventory preparation, taking, and reconciliation, reporting any irregularities as warranted.
• Possesses a thorough understanding and effectively uses web-based case management reporting systems, ensuring Loss Prevention/Safety staff utilize this software effectively.
• Possesses a thorough understanding and effectively uses all POS exception-based reporting tools, ensuring staff are properly trained and utilizing this software to detect, investigate, and resolve problems.
• Actively participates in the personal and professional development of loss prevention/safety associates as assigned.
• Develops and ensures strong relationships, partnerships, and communication skills at all levels of the organization, including Corporate, District, Store Operations, and other Loss Prevention/Safety industry professionals.
• Develops strong relationships with command, base, federal, and local law enforcement officials, U.S. Attorney, SJA, and local prosecutors.
• Works under the general supervision of the District Loss Prevention/Safety Manager.
• Supports all loss prevention/safety initiatives as assigned.
• Performs other duties as assigned.

Requirements

• U.S. Citizenship required.
• Incumbent must obtain and maintain a secret DOD Security Clearance.
• A total of 5 years of experience consisting of the following:
  • General Experience: 3 years of experience in administrative investigative or loss prevention fields, enabling skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment.
  • Substitution of Education for Experience: 1 year of related academic study above the high school level may be substituted for nine months of experience, up to a maximum of a four-year bachelor’s degree for three years of general experience.
  • Specialized Experience: 2 years of progressively responsible experience in retail loss prevention, providing analytical planning, advisory, operational, or evaluative work in security investigations, internal review and control techniques, and reducing and controlling inventory shrink.

Schedule

Full-Time (35+ hours)