Asset Protection Officer

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

About the role

Asset protection team members are essential for our business success. This role is highly focused on customer service and interaction with associates, guests, and leadership teams within VS&Co. An asset protection officer wears a variety of hats supporting protection of people, product, and property. We are proud of the state-of-the-art technology that allows us to best support the safety and security of our customer. We offer a supportive work environment and are passionate about providing opportunities for career growth. We look at our associates first for promotions to build and grow our team.

The Asset Protection Officer is an individual contributor position with the Campus Asset Protection team, responsible for supporting the protection of our enterprise assets, which include: people, product, and property. The Asset Protection Officer supports campus protection and safety through four core campus posts: Campus Gates, Lobby Desks, Interior and Exterior Campus Roves. This individual must deliver excellent customer service while maintaining ongoing action readiness for incidents related to life safety and enterprise shrink. This individual must also maintain accurate reporting on incidents which arise on campus and may participate in campus investigations.

Responsibilities

• Support the protection of enterprise assets: people, product, and property
• Deliver excellent customer service while maintaining readiness for life safety incidents and enterprise shrink
• Maintain accurate reporting on campus incidents
• Participate in campus investigations as needed
• Work across four core campus posts: Campus Gates, Lobby Desks, Interior and Exterior Campus Roves

Qualifications

• Passion for ensuring safety of others and their well-being
• 1 to 3 years of customer service experience required in security, retail, food service, or other customer-facing industries
• Strong decision-making capability and ability to respond with composure in high-pressure situations
• Interpersonal and customer service skills
• Experience with identifying and responding to safety-related issues preferred
• Intermediate computer skills including MS Office, SAP, access control software, and web-based programs
• Ability to interact with individuals from all levels within the organization
• Ability to multi-task and be flexible
• Must have a valid driver’s license

Physical Requirements

• Ability to lift and carry a minimum of 25 lbs.
• Ability to sit or stand for extended periods of time (up to 2 hours)
• Ability to climb a standard ladder up to 15 feet
• Ability to climb stairs (2 or more flights at one time) at a casual, brisk, or rapid pace
• Ability to walk continuously for extended periods of time (2 or more hours)
• Ability to walk over uneven terrain
• Ability to lift or drag up to 105 lbs. up to 50 feet
• Job duties require working in inclement weather

Any offer of employment will be contingent on successfully passing a pre-employment drug test. We consider all qualified applicants, including those with arrest or conviction records, consistent with applicable state and local laws.

Benefits

• Day 1 benefits: medical, dental, vision, life, and disability
• Competitive PTO
• 40% discount at Victoria’s Secret and Pink
• Free uniforms
• Opportunities for growth and development
• Competitive wages including shift differential for evening and night shifts
• Tuition reimbursement program
• Onsite health and wellness center and pharmacy
• First Aid, CPR, and AED certification – annual certification provided

Pay

Minimum Salary: $21.00
Maximum Salary: $27.56
VS&Co provides a range of compensation for this role. Your actual salary will be determined by factors including your specific skills, experience, and geographic region.

Schedule

• Variety of schedules to support work-life balance and 24/7 coverage
• May need to work weekends and holidays to flex to needs of the business
• 2nd Shift (3pm to 11pm)
• 3rd Shift (11pm to 7am)