Jobs · Management · Ohio

Asset Protection - Agent - Beachwood Place

Nordstrom · Beachwood, OH · 2 days ago
On-siteManagement$22.95–$23.85/hrFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? The description includes "Job Description" then description. Could treat "About the role" as heading for the initial paragraph(s). Then "Responsibilities" heading for bullet list. Then "Requirements" heading for "You own this if you have…" list. Then "Pay" heading for pay range. Then "Benefits" heading for benefits list. Possibly "Schedule" not present (no schedule details). So omit Schedule. Also "Qualifications" maybe combine with Requirements? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose appropriate headings based on content. We have responsibilities, requirements, pay, benefits. Also maybe "Skills" could be extracted from requirements but not separate. We'll keep Requirements heading for the list of qualifications/skills. Also maybe "About the role" heading for the initial description paragraph(s). We'll not repeat job title. We'll strip boilerplate: cookie/navigation/legal/EEO etc. Remove duplicated lines like "The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive..." appears twice; we need to keep only one instance? The instruction: remove duplicated lines. So we should keep only one occurrence of that sentence. Also remove legal notices about background checks etc. Also remove application instructions (like "Current Nordstrom employees: To apply..."). We need to preserve all substantive information. Let's extract substantive paragraphs. Original text: Job Description The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers. Asset Protection’s strategies are driven by our three Asset Protection Pillars: Protect People by providing support for employee and customer safety.Protect Physical Spaces by protecting our assets which include both building and merchandise. Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage. Responsibilities When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance.Identify theft trends by leveraging technology, reporting and surveillance tactics.Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems.Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams.Use video systems to monitor theft activity and support investigations.Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies.Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies. Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store.Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid.Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc.Testify in court when summoned for criminal and/or civil cases.Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement. You own this if you have… A valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and OregonThe ability to make, and be accountable for, decisions use good judgement in a fast-paced environment.Have detailed, clear and concise verbal and written skills.Good interpersonal and communication skills.The ability to maintain a high level of confidentiality.A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior.Accountability, initiative, and a high level of ownership.The ability to work a flexible schedule based on business needs.Meet any state and local licensing requirements.Experience in investigative, asset protection and security procedures (preferred). The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $22.95 - $23.85 Hourly We’ve got you covered… Benefits Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc We need to remove boilerplate: legal notices, background check, accommodation, FAQ, application instructions, copyright. Also duplicate "The job description highlights..." lines (two occurrences). Keep one. We need to keep substantive info: initial description about AP team, pillars, responsibilities list, requirements list (including security license locations, decision making, communication skills, confidentiality, calm demeanor, accountability, flexible schedule, meet licensing, experience preferred), pay range, benefits list. We also need to keep the note about "You own this if you have…" which includes the list. We need to format as HTML: use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to decide sections: - About the role: could contain the initial paragraph(s) describing AP team function, pillars. - Responsibilities: list of responsibilities. - Requirements: list of "You own this if you have…" items. - Pay: pay range. - Benefits: benefits list. We should not create Qualifications or Skills unless we have separate content; we can embed skills within Requirements. We must not create empty sections. Now produce HTML. We need to ensure we don't include any markdown fences. Let's craft:

    About the role

    The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers. Asset Protection’s strategies are driven by our three Asset Protection Pillars: Protect People by providing support for employee and customer safety; Protect Physical Spaces by protecting our assets which include both building and merchandise; Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage.

    Responsibilities

    • Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance.
    • Identify theft trends by leveraging technology, reporting and surveillance tactics.
    • Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.
    • Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems.
    • Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams.
    • Use video systems to monitor theft activity and support investigations.
    • Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies.
    • Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies.
    • Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store.
    • Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid.
    • Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc.
    • Testify in court when summoned for criminal and/or civil cases.
    • Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement.

    Requirements

    • A valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
    • The ability to make, and be accountable for, decisions; use good judgement in a fast-paced environment.
    • Have detailed, clear and concise verbal and written skills.
    • Good interpersonal and communication skills.
    • The ability to maintain a high level of confidentiality.
    • A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior.
    • Accountability, initiative, and a high level of ownership.
    • The ability to work a flexible schedule based on business needs.
    • Meet any state and local licensing requirements.
    • Experience in investigative, asset protection and security procedures (preferred).

    Pay

    $22.95 - $23.85 Hourly

    Benefits

    • Medical/Vision, Dental, Retirement and Paid Time Away
    • Life Insurance and Disability
    • Merchandise Discount and EAP Resources
    • 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more
    • This position may be eligible for performance-based incentives/bonuses.
    We might combine some benefits items but it's fine. Check for any duplicated lines removed: we kept only one instance of the generic statement about job description

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