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Jobs · Management · Iowa

Asset Protection - Agent - 4:00 PM-2:30 AM Tuesday-Friday - Cedar Rapids Fulfillment Center

Nordstrom · Cedar Rapids, IA · Yesterday
On-siteManagement$24.55–$25.55/hrFull-time

About the role

The Supply Chain Asset Protection Agent will support all loss prevention, safety and security initiatives designed to safeguard company assets, including property, building, fixtures, equipment, merchandise, supplies, money, and employees.

Responsibilities

  • Greet and interact with building personnel of all levels, responding with a sense of urgency to incidents related to loss prevention, safety and security.
  • Monitor identification badges for entry/exit to the building for all employees, visitors, vendors, temporary employees, contractors, truck drivers, etc.
  • Scan building associates, visitors, and vendors using electronic walk-through metal detectors and/or hand-held metal detectors (where applicable).
  • Perform visual searches of bags, briefcases and other carry-in items to ensure no prohibited items enter the building.
  • Use interpersonal skills and directive behaviors to ensure security screening procedures are followed by all individuals.
  • Escalate highly sensitive situations to other loss prevention staff and/or local law enforcement, as needed.
  • Serve as a partner in operational processes and inventory reduction to reduce shrinkage/loss and follow through on resolutions in partnership with Investigator and/or Asset Protection Manager.
  • Maintain all site-required documentation related to loss prevention and safety issues (i.e. accident reports, inspection reports, training logs etc.).
  • Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensure working functionally of all systems.
  • Perform daily warehouse walks of the interior and exterior of the building, thoroughly examining doors, windows, gates, fences and lighting to ensure proper function and physical security standards are met. Document findings and implement corrective actions when necessary.
  • Review camera video footage for investigative or research purposes.
  • Respond to all building alarms and take appropriate action.
  • Complete initial incident/accident documentation. Forward to appropriate individuals (Supply Chain Asset Protection Investigator/Manager/Supply Chain HR Manager) for follow up investigation and action.
  • Support building manager/manager-in-charge with opening and closing the building, when necessary.
  • Maintain confidentiality in matters involving security and/or personnel issues in the workplace.
  • Work weekends and/or overnight shifts as necessary.
  • Support and contribute to the Supply Chain network priorities of 'Safety, Team, Results'.

Requirements

  • High school diploma, GED or equivalent.
  • 2+ years’ experience in customer facing service position, ideally in loss prevention, security or risk management.
  • Supply Chain Facility experience preferred.
  • Excellent communication and interpersonal skills.
  • Calm head when dealing with safety and security issues; able to effectively respond and resolve safety/security issues.
  • Proven experience where a high-level of accountability, initiative and ownership was displayed.

Qualifications

  • High school diploma, GED or equivalent.
  • 2+ years’ experience in customer facing service position, ideally in loss prevention, security or risk management.
  • Supply Chain Facility experience preferred.
  • Excellent communication and interpersonal skills.
  • Calm head when dealing with safety and security issues; able to effectively respond and resolve safety/security issues.
  • Proven experience where a high-level of accountability, initiative and ownership was displayed.

Skills

  • Customer service skills.
  • Interpersonal skills.
  • Investigation skills.
  • Security screening procedures.
  • Communication skills.
  • Confidentiality.
  • Teamwork.

Benefits

  • Medical/Vision, Dental, Retirement and Paid Time Away.
  • Life Insurance and Disability.
  • Merchandise Discount and EAP Resources.
  • Performance-based incentives/bonuses.

Pay

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $24.55 - $25.55 Hourly.

Legal Notices

Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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