Asset Manager, Transactions

About the role

Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff.

Responsibilities

• Review, process, and/or approve borrower consent requests in accordance with servicing guides and loan requirements
• Ensure consent requests are completed timely, accurately, and in full compliance with loan documentation
• Manage a varied portfolio of consent transactions and complete each request from start to finish
• Review and complete requests of varying complexity, including: Assumptions, Management changes, Transfers of Interests, Easements, Collateral releases / partial releases, Condemnations, Lease review approvals, Loan modifications and maturity extensions, Insurance losses
• Perform post-closing servicing and asset management activities that fall outside the typical daily workflow
• Provide timely and accurate customer support to internal and external stakeholders
• Maintain strong borrower relationships
• Communicate with clients to determine appropriate loan arrangements
• Collaborate and problem-solve daily with teammates, clients, vendors, and other stakeholders
• Aid in department market research and support Asset Management reporting or project work
• Support automation and data improvement efforts within Asset Management
• May manage Credit Facility loans for compliance and process transactions as necessary
• Support general surveillance duties when needed, including property inspections, financial reviews, watch list management, and escrow monitoring
• Travel as needed for meetings, trainings, or portfolio responsibilities

Requirements

• Bachelor's degree in economics, business, finance, or a related field
• 3+ years of role specific experience in Credit Underwriting or Asset Management required
• Proven track record processing borrower consent requests
• Demonstrated knowledge of Fannie Mae and Freddie Mac servicing guide requirements

Skills and Abilities

• Strong analytical skills including financial analysis, risk evaluation, and use of MS Office products
• Strong ability to interpret loan documents and apply GSE guidelines to borrower requests
• Excellent organizational and business writing skills
• Strong interpersonal and customer service skills with the ability to manage high-volume, detail-oriented workflows
• Ability to show ownership of your work, take on challenges, and acknowledge growth opportunities
• Courtesy, respect, and thoughtfulness in teaming with colleagues and stakeholders

Benefits

This position has an estimated base salary of $80,000 - $90,000 plus discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.