Asset Finance Analysis & Reporting Analyst
Citizens · Johnston, RI · 1 wk ago
AnalystFull-time
About the role
The Asset Finance Analysis and Reporting Analyst provides day-to-day operational and application support for Asset Finance business technologies, with a primary focus on InfoLease and Rapport applications. This role is centered on ensuring system stability, data accuracy, and effective user support across the business.
Key Responsibilities
Application & Operational Support
- Serve as a primary support contact for Asset Finance applications, specifically InfoLease and Rapport.
- Provide daily system support, including issue resolution, troubleshooting, and user assistance.
- Monitor system performance and data integrity, identifying and addressing any discrepancies.
- Support lease and portfolio accounting processes as they relate to system functionality.
- Track, escalate, and help resolve system defects with vendors and internal Technology teams.
- Aid in documentation of system functionality, user guides, and operational procedures.
- Develop and execute system test plans, including integration, regression, and user acceptance testing.
- Support user onboarding and training by developing materials and conducting sessions.
- Partner with Operations and business teams to ensure efficient use of systems and workflows.
- Collaborate with other application support teams to ensure integration and data flow across systems.
- Provide support for new products and ongoing operational needs.
- Deliver application support and system expertise for Asset Finance platform in support of business and corporate initiatives.
Risk & Compliance Support
- Assist with internal audits, external audits, and regulatory reviews.
- Support control activities and ensure adherence to established processes and policies.
- Maintain system application inventories and assist with compliance documentation.
- Support business continuity and disaster recovery activities for Asset Finance applications.
Reporting & Analytical Support
- Produce and validate recurring and ad hoc reports for Asset Finance operations.
- Ensure accuracy, completeness, and consistency of data used in reporting.
- Investigate data issues and partner with stakeholders to resolve discrepancies.
- Support business users with data extracts, reporting needs, and basic analysis.
- Contribute to improving reporting processes and data quality standards.
Qualifications & Experience
- Bachelor’s degree in Finance, Accounting, Information Systems, or related field.
- 3+ years of experience in financial services, leasing, banking, or application/system support roles.
- Experience supporting InfoLease, Rapport, or similar asset finance platforms strongly preferred.
- Working knowledge of lease accounting and asset finance operations is a plus.
- Strong problem-solving skills with an elevated attention to detail.
- Able to manage multiple requests and priorities in a fast-paced support environment.
- Effective communication skills with the ability to support both business and technical users.
- Proficiency in Microsoft applications.
- Familiarity with databases, reporting tools, and basic SQL preferred.
- Proactive, service-oriented mindset with a hands-on approach.
Work Schedule
Monday–Friday, 40 hours per week
Pay
Commensurate with experience
Schedule
N/A
Benefits
Competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.