Assessment Specialist Licensed Professional

About the role

The Virtual Patient Logistics Center (VPLC) Assessment Specialist (AS) supports hospital functions within the emergency department and inpatient medical units. Per Physician or Nurse Practitioner/Physician Assistant order, Assessment Specialists provide level of care assessments and recommendations (LOC) for patients presenting in acute mental health crisis and with other behavioral/mental health concerns.

Responsibilities

• Respond to requests for assessment in facilities and locations serviced by an in-scope Patient Logistics Center (PLC).
• In partnership with the Patient Logistics Specialists (PLS), new requests for level of care assessments will be passed to the VPLC AS via the case queue.
• Adhere to confidentiality guidelines appropriately and ensure EMTALA and HIPPA compliance at all times; compliance concerns will be reported to leadership immediately.
• Congratulate communication necessary for a thorough assessment, including but not limited to collateral and key stakeholders responsible for the patient/knowledgeable of the sequences leading to the assessment, hospital staff and leadership, and local PLC staff.
• Respond to assessment as soon as possible and no later than 60 minutes from the initial request.
• Confer with ordering physician regarding the appropriateness of a patient’s legal status based on patient’s presentation and engagement during assessments.
• Must be knowledgeable of all state mental health/civil commitment laws for each state supported by VPLC.
• Complete detailed Risk Assessment within the 1 of 3 EHRs utilized by the facilities.
• Document Safety Plan recommendations in the patient’s EHR chart for the use of the ordering physician, if they so choose, upon patient disposition.

Qualifications

• Possess a thorough knowledge of current behavioral health concepts, principles and methods of treatment.
• Able to navigate technology solutions with minimal guidance/support.
• Comfortable with Telehealth solutions and providing care through virtual platform.
• Possesses good multitasking skills to navigate 5+ systems during a given shift to ensure quality care is provided to patients.

Skills

• Knowledge of state mental health/civil commitment laws.
• Ability to complete detailed Risk Assessment within the 1 of 3 EHRs utilized by the facilities.
• Ability to document Safety Plan recommendations in the patient’s EHR chart.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.

Pay

$25.99 - $38.98 / hour

Schedule

Remote work model