Assessment Specialist
Job Summary
Join an organization that invests in you as an Assessment Specialist WFH. At HCA, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
About the Role
The Virtual Patient Logistics Center (VPLC) Assessment Specialist (AS) supports hospital functions within the emergency department and inpatient medical units. Per Physician or Nurse Practitioner/Physician Assistant order, Assessment Specialists provide level of care assessments and recommendations (LOC) for patients presenting in acute mental health crisis and with other behavioral/mental health concerns. The Assessment Specialist will confer with the ordering physician, clinical hospital staff, and patient collaterals for the purpose of appropriate evaluation of risk and safety planning recommendations.
Responsibilities
- Respond to requests for assessment in facilities and locations serviced by an in-scope Patient Logistics Center (PLC).
- In partnership with the Patient Logistics Specialists (PLS), new requests for level of care assessments will be passed to the VPLC AS via the case queue.
- Adhere to confidentiality guidelines appropriately and ensure EMTALA and HIPPA compliance at all times; compliance concerns will be reported to leadership immediately.
- Congratulate communication necessary for a thorough assessment, including but not limited to collateral and key stakeholders responsible for the patient/knowledgeable of the sequences leading to the assessment, hospital staff and leadership, and local PLC staff.
- Respond to assessment as soon as possible and no later than 60 minutes from the initial request.
- Confer with ordering physician regarding the appropriateness of a patient’s legal status based on patient’s presentation and engagement during assessments.
- Must be knowledgeable of all state mental health/civil commitment laws for each state supported by VPLC.
Qualifications
- Possess a thorough knowledge of current behavioral health concepts, principles and methods of treatment.
- Able to navigate technology solutions with minimal guidance/support.
- Comfortable with Telehealth solutions and providing care through virtual platform.
- Possesses good multitasking skills to navigate 5+ systems during a given shift to ensure quality care is provided to patients.
Education and License Requirements
- Master’s Degree in the field of Mental Healthcare.
- Prefer 2 years’ experience in a behavioral/mental healthcare setting performing clinical duties, including assessment.
- Prior management/supervisory experience in a healthcare related field preferred.
- Must hold and maintain licensure as a mental health professional (i.e. LCSW, LPC, LMHC, LP, etc) within state of residence.
Benefits
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
- Wellbeing support, including free counseling and referral services.
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
Company Information
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
- Wellbeing support, including free counseling and referral services.
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
Equal Opportunity Employer
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.