ASO Readiness Program Manager

Responsibilities

• Center point for ASO, connecting all teams and workstreams, ensuring the best customer experience at launch and maintaining the integrity of customer orders
• Collaborate on and influence Online strategy at launch
• Own and deliver content + features plan with clear deliverables & timelines
• Track and manage evolving priorities with appropriate trade-offs (with Product Marketing, Marcom, Digital Merchandising, Finance and Retail Commercial teams)
• Drive detailed operational systems plan of record and implementation, and manage readiness across internal and external systems (Operations, Customer Support and Engineering)
• Drive effective change management with the new and changing Apple and Retail programs (with Product Management and Engineering)

Qualifications

• 4+ years program management experience, managing and delivering strategic initiatives, showcasing ability to connect workstreams to business priorities
• Strong influencing skills, coordinating members from a broad cross-functional team to work towards one goal/outcome
• Experience working cross-functionally across multiple levels of a highly matrixed organization
• English business proficiency
• Bachelor's degree or equivalent work experience

Preferred Qualifications

• MBA or advanced degree is a plus
• Experience in eCommerce, Internet, or multi-channel environment with relevant technical and business acumen
• Demonstrated success in influencing strategy and direction through data driven insights
• Exceptional communication, storytelling, and presentation skills
• Demonstrates Apple’s values of inclusion and diversity